Introducing our New Culture Czar: Sarah

Reading time:

Things, they are a-changing around the Ruby office!  Today, I’d like to put the spotlight on one of our veteran receptionists, Sarah.  Though she shares a name with two others in our office, there’s no mistaking this girl’s spirit and individuality.  For about a year now, Sarah has been handling calls full-time and taking an active role in our events planning committee in her free time.  Her motto for handling calls is “Kill ‘em with kindness.”

She’s helped organize some of our best events over the last year, including last November’s volunteer event at the Oregon Food Bank and this year’s kickball team, the Ruby Death Squad.  It’s no wonder, then, that Sarah has recently been chosen as Ruby’s first ever culture czar.

What’s a culture czar, you ask?  It’s certainly not a position you’d find in a normal office.  But then, we never were very good at normalcy.  Her job is to delight us with moments of celebration for our many accomplishments.  She takes the Ruby core values to new heights by fostering community.  She makes new Rubys feel welcomed and inspired, and she acknowledges the hard work of all Rubys by coordinating holiday celebrations, birthdays, and years of service awards.

Let me tell you a little bit about Sarah.  She’s a pretty impressive person, so there’s a lot to know.  Our Sarah has come pretty far from her one-time dream of being a llama when she grew up (granted, she was 3 years old at the time).

Now Sarah is a Ruby with a crafty streak; she loves sewing, printmaking, and baking.  When she’s not here you can find her poking around thrift stores and garage sales for hidden treasures.  She readily admits that she has more makeup than any one girl could ever need, and she says that if she weren’t at Ruby she would probably want to be a makeup artist.

When asked about her hopes and expectations for the new position, Sarah said, “I’m just really looking forward to making my co-workers happy and playing a larger role in the things that make Ruby such a wonderful place.  I look forward to working on many new and exciting surprises for the team!”

Additional reads you may find interesting...

View All
Needs-based selling: woman using laptop in well-lit office next to large window.
Small Business Tips

Needs-based selling 101

Closeup image of a business owner texting message from smart phone in cafe
Small Business Tips

Why you should be texting from your business number—and how to get started

Title card: Craig Rashkis, Farwell Rashkis LLP, Ruby customer feature series
Customer Feature

Ruby customer feature: Craig Rashkis, Falwell Rashkis LLP

What you can do to support Hispanic and Latinx-owned businesses

Wall clock nearing 8:00 on pink background

Using virtual receptionists for full-time answering

How to end a phone call: person holding phone
Receptionist Tips

How to end a phone call

Virtual receptionist sitting at desk

Virtual receptionist pricing 101

Professional sitting at desk on computer, working on a law firm's website
Legal Practice Tips

What Google’s Core Web Vitals mean for your law firm’s website

A group of Ruby customers stand together, smiling and talking

Does your business need an answering service?

Screenshot of a YouTube channel's live videos

How to use YouTube Live to engage your clients & audience

Smiling woman standing in a bicycle workshop with a mobile device in her hands
Small Business Tips

3 ways virtual receptionists elevate customer experience (while making your life easier)

Circular cutout of Rebecca Grimes, Ruby's Chief Revenue Officer

A conversation with Ruby’s Chief Revenue Officer, Rebecca Grimes

Woman in yellow sweater working in front of open laptop, sitting in home office interior, drinking coffee
Small Business Tips

Happy customers, efficient businesses: How to supercharge growth with virtual receptionists 

Help wanted sign hung in reflective window
Small Business Tips

Using online presence platforms for recruitment

A man in silhouette looks out over a foggy mountain range
Small Business Tips

How to communicate with employees during times of tension

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up

Come Sail Away

Reading time:

Last Saturday, August 1, the Ruby crew took a glorious cruise down the Willamette River on the Crystal Dolphin.  It was a gorgeous night–perfect weather, beautiful scenery, impeccable company.  Ah, I wish I were there again right now…

Many thanks to Ruby’s events planning committee and the Crystal Dolphin crew for making sure the evening was nothing short of blissful: beautiful decorations, perfect music (the finest yacht rock mix I’ve ever heard!), delicious food and drinks, and many many laughs.  It was so fun and so beautiful that I’m kind of at a loss for words to describe the evening.  I’ll let the photos speak for themselves.

Ruby Receptionists Celebrates Successes

Rubys and guests board the Crystal Dolphin

Ruby's Remote Receptionists

Sailing…

Cheers!

Memories!

Fun in the sunset

What a beautiful night!

The mighty Dolphin

Additional reads you may find interesting...

View All
Needs-based selling: woman using laptop in well-lit office next to large window.
Small Business Tips

Needs-based selling 101

Closeup image of a business owner texting message from smart phone in cafe
Small Business Tips

Why you should be texting from your business number—and how to get started

Title card: Craig Rashkis, Farwell Rashkis LLP, Ruby customer feature series
Customer Feature

Ruby customer feature: Craig Rashkis, Falwell Rashkis LLP

What you can do to support Hispanic and Latinx-owned businesses

Wall clock nearing 8:00 on pink background

Using virtual receptionists for full-time answering

How to end a phone call: person holding phone
Receptionist Tips

How to end a phone call

Virtual receptionist sitting at desk

Virtual receptionist pricing 101

Professional sitting at desk on computer, working on a law firm's website
Legal Practice Tips

What Google’s Core Web Vitals mean for your law firm’s website

A group of Ruby customers stand together, smiling and talking

Does your business need an answering service?

Screenshot of a YouTube channel's live videos

How to use YouTube Live to engage your clients & audience

Smiling woman standing in a bicycle workshop with a mobile device in her hands
Small Business Tips

3 ways virtual receptionists elevate customer experience (while making your life easier)

Circular cutout of Rebecca Grimes, Ruby's Chief Revenue Officer

A conversation with Ruby’s Chief Revenue Officer, Rebecca Grimes

Woman in yellow sweater working in front of open laptop, sitting in home office interior, drinking coffee
Small Business Tips

Happy customers, efficient businesses: How to supercharge growth with virtual receptionists 

Help wanted sign hung in reflective window
Small Business Tips

Using online presence platforms for recruitment

A man in silhouette looks out over a foggy mountain range
Small Business Tips

How to communicate with employees during times of tension

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up
Sales Support
Legal_Final

The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

Phone Thumbnail 2

10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.