Ruby Receptionists Gets a New Home!

We are thrilled to announce that Ruby® Receptionists will be moving next year! Thanks to a lot of hard work by Ruby Founder/CEO Jill Nelson and innovative thinking by Principal Mike Nye with Capacity Commercial Group, we have found the perfect new space to accommodate our growing virtual reception service. It took over a year for […]

Happy Thanksgiving!

We’re incredibly thankful to our clients, fans, followers and friends of Ruby for your continued support! We’re grateful for the opportunity to make a difference in so many people’s days…and help businesses flourish! As a friendly reminder, our team of live virtual receptionists will be taking a day off from answering phones to eat some much deserved […]

Tales from the State Bar of Arizona Solo and Small Firm Conference

I’m here in Arizona as a sponsor of the State Bar of Arizona Solo and Small Firm Conference, and yesterday I had the extreme pleasure to spend some time with a few Ruby clients in person. Ruby-client Gil Shuga (Law Office of Gil Shuga) was attending the conference and stopped by to say hello. Thanks […]

Ruby: Calling Your Clients Back and Keeping You on Track

Last week, I blogged about how Ruby’s live virtual receptionists — unlike traditional answering service operators—can actually return calls on your behalf. But how will you know what happened on the call? How long it took? Ruby makes it easy to keep track and stay organized — after all, we’re here to help! As Ruby client Scott Lanehart pointed out […]

Business Tip: How to Run a Successful Incentive Campaign

Ok, so you’ve done all your prep work. You know what you want to do, you have a plan… now how do you make it happen? After running several energizing campaigns for Ruby® Receptionists’ live phone answering crew, I’m excited to share four more tips about the nuts ‘n’ bolts of running an inspiring campaign! Timing is everything. […]