Ruby Receptionists at the 2018 Fastest Growing Companies Event

Boy do we have a lot to celebrate here at Ruby! This year marks our 15th birthday and we’ve made the Portland Business Journal’s Fastest Growing Private 100 Companies list for 11 consecutive years—more than any other company in Oregon’s history! We’re proud to be included among so many incredible local companies and are happy to call several of those companies customers too.

Read the Press Release

 

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Multiple promotions of women leaders at Ruby

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Rubys hiring up to 100 new employees

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Ruby expands into Arizona

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Ruby earns two Stevie awards

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Ruby publishes “The Shifting State of Healthcare”

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Ruby certified as a Great Place to Work for 5th year

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Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

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Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

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Adapting to the new business context

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13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

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Oregon 2019 Philanthropy Awards

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Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

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Courageous Marketing Leader Awards 2020

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Human interaction is alive and well in the digital age! During May 23rd’s Rotary Club of Seattle Luncheon Ruby CEO Jill Nelson and Columbia Hospitality CEO John Oppenheimer discussed the power of the phone call.

“We have a stated mission, and it is to keep alive those meaningful personal connections, those human connections that are increasingly lost in today’s technology-focused virtual world and every day I’m just reminded of how important that is,” Nelson said.

Read the coverage

Ruby News

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Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

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Ruby Receptionists WealthManagement Award Nominee

Technology Providers: Innovation New Applications Finalist

From more than 600 nominations, WealthManagement.com recognized 156 organizations for their outstanding support of financial advisor success. Award categories span everything from asset managers to technology providers.

We’re thrilled to be nominated among so many incredible companies. Ruby is representing our focus on innovative technology as a nominee in the Technology Providers: Innovation New Applications category for our Ruby Mobile App!

Meet the Nominees

Ruby News

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Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

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“NAPFA is excited to partner with Ruby Receptionists to offer valuable services to its members,” said Nikki Palluzzi, Senior Manager of Members Services, NAPFA. “Ruby helps elevate our members’ ability to serve consumers through fee-only financial planning.”

Financial advisor success depends on providing personalized, reliable service to their customers and Ruby’s dedication to creating real, meaningful customer experiences is the perfect match for such a high-touch industry!

Read the press release

Ruby News

View All
Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

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In a recent survey posted by Commercial Construction Renovation, only 21 percent of customers reported being satisfied by phone interactions with construction firms! In our article published in CoatingsPro Magazine, Ruby’s Kate Kauffman shares tips and tricks to set your construction business up for phone success—making every call count and helping your construction business grow!

Read the Article

Ruby News

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Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

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Ep. 109 – Keeping Human Connections Alive with Live Remote Receptionists – with Diana Stepleton

 

Ruby VP of Partner Engagement, Diana Stepleton, joined long-time Ruby customer, Neil Tyra, on the The Law Entrepreneur podcast to discuss Ruby, customer service, and your law firm! No matter your work space—virtual, shared, or traditional—there are a number of advantages to outsourcing your receptionist service. Tune in to the conversation to learn more!

Listen on The Law Entrepreneur Website  Listen on iTunes

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Whether you’re on the go, at the job site, or too busy to answer your phone, the Ruby mobile app has your back! Get a quick look at how the Ruby mobile app empowers contractors to take back their day with Plumbing & Mechanical Magazine!

Read the Article

Ruby News

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Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

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Jill Nelson at the B2SMB Institute

Business-to-small-business leaders are gathering in San Francisco next month for the B2SMB Institute Leaders’ Forum! Jill Nelson, Ruby’s CEO and Founder, will be joining other prominent thought leaders to discuss how to reach, engage, sell, deliver, and grow small-business customers.

Attending leaders include:

  • Chris Taylor, CMO, Automattic / WordPress.com
  • Laura Messerschmitt, VP of Customer Experience, GoDaddy
  • Laura Goldberg, CMO, LegalZoom
  • Clate Mask, CEO & Founder, Infusionsoft
  • Jill Nelson, Founder & CEO, Ruby Receptionists
  • And many more

This peer-to-peer gathering of executives is a once-in-a-lifetime opportunity to learn from some of the best in the business!

Read the press RELEASE

Ruby News

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Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

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TMO Background Mode Interview with Ruby CTO Katharine Nester

Katharine Nester, Ruby’s Chief Product and Technology Officer, was interviewed on the Mac Observer Podcast! Through the course of the interview Katharine shared:

  • How her career developed and the important role her father played in encouraging her to pursue her love of computer science
  • How technology fuels Ruby’s service
  • How Ruby started and the importance of our value proposition

Katharine is the 2018 winner of the Portland Business Journal’s PDX Women in Tech Award, a 2018 PDX Woman of Influence, and a powerhouse of innovation here at Ruby. Tune in to learn a little more about how Katharine got to where she is today and the influence she’s had at Ruby!

Tune in to the Podcast

Ruby News

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Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

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Though she’s been battle-tested in the jungles of the Silicon Valley and private equity world, [Katharine Nester] leads through positivity, kindness, empathy and pragmatism.” – Jill Nelson, Ruby® Receptionists CEO and Founder

Katharine Nester, Ruby’s Chief Product and Technology Officer, was recognized among the top 25 Portland Women of Influence at the Portland Business Journal Awards Luncheon last week. Other winners include powerhouses of innovation like Janet Campbell of Cambia Health Solutions, Megan Bigelow of Jama Software, and Sarah Joannides of New Seasons Market!

We are incredibly proud and inspired by the impact Katharine has had at Ruby and in the community!

Get a peak at the event

Learn more about the women of influence

Ruby News

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Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

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From First Impressions to Meaningful Connections: Creating delightful client experiences to grow your practice from Greg McLawsen on Vimeo.

Christina Burns, Director of Support & Content Marketing at AdBlock (and formerly Ruby’s VP of Customer Success), joined Greg McLawsen of Sound Immigration to answer a familiar question: What do people mean when they say “up your customer service game?”—a question that is especially relevant in the ever-competitive legal field.

In their conversation, Christina and Greg discuss:

  • The power of first impressions
  • The impact of human connection
  • How to create your own service pyramid for customer service success

Ruby News

View All
Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

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“The Leaders’ Forum is designed to give big business leaders and their partners the strategic insights, high-value connections and market intelligence they need to advance their SMB solutions.”

The B2SMB Institute Leaders’ Forum is bringing together senior execs in the business-to-small-business market, May 16-17.

Ruby® Receptionists CEO and Founder, Jill Nelson, will be joining leaders from companies like Square, LegalZoom, and Office Depot, to headline the event!

Read the full press release

Ruby News

View All
Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

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Portland, Oregon, Is the Next Big Startup Scene. These Are the Names and Places to Know. 

This Inc. Magazine article explores what we’ve always known at Ruby—Portland is the place to be as an entrepreneur! We love this guide for navigating who to know, where to go, and what to see in Portland’s startup scene. Take a look behind the scenes.

Read the Inc. Article

Ruby News

View All
Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

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Podcast 52: How a Remote Receptionist Can Increase Profitability and Boost Productivity with Christina Burns

Ruby Receptionists VP of Customer Success, Christina Burns

The #1 complaint that consumers log about roofing contractors is that they just don’t answer their phone or return calls. Why spend so much money getting your phone to ring, but then fail to answer it when the calls come in?

Ruby’s VP of Customer Success, Christina Burns, joined Dave Sullivan to discuss this very topic. How to turn your phone, into a tool for business growth!

Listen to the episode

Ruby News

View All
Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

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The Ruby® Receptionists team has partnered up with the Financial Planning Association® (FPA®) to bring support to the CERTIFIED FINANCIAL PLANNER™ (CFP®) professionals community! We’re excited to work with FPA to create exceptional client experiences that earn trust and grow wallet share!

“This relationship will enable FPA members to take back valuable time so they focus on their clients’ needs. We are pleased to partner with Ruby Receptionists to help financial planners build stronger client relationships, which may lead to an elevated level of business success.”

-FPA Executive Director/CEO Lauren M. Schadle, CAE.

Read the Press Release

Ruby News

View All
Women in key roles text image
News

Multiple promotions of women leaders at Ruby

Media

Rubys hiring up to 100 new employees

News

Ruby expands into Arizona

News

Ruby earns two Stevie awards

News

Ruby publishes “The Shifting State of Healthcare”

Announcements

Ruby certified as a Great Place to Work for 5th year

News

Ruby’s 24/7, HIPAA-compliant services reduce burden on healthcare staff

News

Ruby achieves 5 years on Oregon’s Most Admired Companies Llist

Media

Adapting to the new business context

Announcements

13-years on the 100 Fastest Growing Companies

Media

How Ruby pivoted during COVID

Announcements

Oregon 2019 Philanthropy Awards

News

Ruby acquires Pure Chat

Announcements

Ruby wins 2020 Momentum Award

Announcements

Courageous Marketing Leader Awards 2020

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

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*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.