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Before the dawn of the digital age, there was only one way for businesses to connect with customers over the phone—someone had to physically pick up the receiver to answer the call.

Nowadays, between phone trees and auto-attendants, employees and business owners need not worry about a ringing phone and can rest assured that callers will have the pleasure of pressing “0” until their thumb falls off.

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Or, hang up the moment they hear a recording on the other end of the line. And then return to their Google search, immediately clicking to call a competitor.

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Learn about all the little ways Ruby can make a big difference for your business.

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H2: What is a virtual receptionist?

Virtual receptionists work remotely, offering callers the opportunity to connect with a real, live person that represents your business. Unlike automated phone systems, virtual receptionists delight callers and customers while performing tasks an in-house hire would do, such as:

A little bit of tech magic and loads of coffee.

H3: What does a virtual receptionist do?

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While the above statement is absolutely true and I am tempted to just leave you with that, here is a quick break down of what this process looks like for you, your virtual receptionist, and your caller:

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Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.