Win business with Ruby.
Ruby’s team of live virtual receptionists answers your phone so you don’t have to. And, for a limited time, NPR listeners can impress their callers and save $50 on their first three months of Ruby service with promo code NPR!GET STARTED
Your next, best long-term customer is about to call.
Impressive first impressions.
Boot the bot. Ruby’s live, friendly receptionists and chat specialists capture contact information, answer questions, and connect you with your next best customer.
Raising the bar is standard.
Give your callers the five-star customer service experience they expect with custom greetings, tailored-to-fit call handling, and 24/7 accessibility via live chat.
Relationships mean loyalty.
Create connections and turn your potential customers into raving fans of your business—with moments they’ll remember from the very first “hello!”
“As a large doggie daycare we are constantly on the go. Thanks to Ruby and their extended hours, we have a live human answering our phones and we regularly have clients ask ‘Who is the new employee I spoke to on the phone?’ Thanks Ruby – we give it two paws up!!”
Canine Creature Comforts
“Our business’s best months have been Ruby removes at least 2 or 3 interruptions in my day – that, by itself, is worth what I pay for Ruby. “
Alterman Law Group
“You can hear the Ruby smile through the phone. Knowing my callers experience this when they call my office is a competitive advantage.”Christopher Babler
“You just can’t beat the personal touch Ruby offers and the world demands! Their service pays for itself many, many times over.”Bobby Hutchinson
“As a small business owner, having Ruby answer my calls live has been the best thing for my business. They provide excellent service, the app works really well, and their communication is spot on. They are dedicated to your clients having the best experience possible.”John Chang
Patinelli and Chang
“Ruby brings extraordinary value and efficiency to our practice. Ruby works 13 hours a day during the week, never gets sick, never takes a day off, and never complains, for a price you just have to see to believe.”Bob Pedrick
Chartered Advisory Group
“With Ruby, every caller talks to a real human being. As simple as that sounds, it makes all the difference in the world when your standards are to deliver a great experience for all of your customers. Life is better with Ruby.”Jimmy Mackin
More than a friendly “hello.”
Our bilingual virtual receptionists are there to transfer calls, take messages, and screen solicitors, empowering you to focus on all the decisions only you can make.
We’ll make you sound great.
Ruby HQ is located in the USA, in offices across the country. Say hello to the award-winning, rapidly-growing, puppy-loving team on the other end of the line.
You’re in control.
You choose when we answer. Our customizable receptionist service can work as an extension of your team from full-time call answering to backup and fill-in support.
Use promo code NPR to receive $50 off your first three months!
Live virtual receptionists & 24/7 live chat.
Call Ruby 100
- Up to 100 Receptionist Minutes
Call Ruby 200
- Up to 200 Receptionist Minutes
Call Ruby 350
- Up to 350 Receptionist Minutes
- $999 Monthly
Call Ruby 500
- Up to 500 Receptionist Minutes
- $1399 Monthly
Ask about our 24/7 website lead capture – free with all plans!
Key features in all plans:
- Available 24/7/365, as full time, part time, or back up support
- Trained to sound like they’re part of your staff
- Conversations in English or Spanish
- Outbound calls placed on your behalf
Robust Mobile App
- Ruby hosted business numbers
- Local & toll free business numbers
- Call & text from the Ruby app
- Call notifications sent to your phone
- Immediate access to messages
- One touch call holding
- Pricing to fit your business
- Personalized greetings
- Customized Frequently Asked Questions
- Specific customer/lead information collected
- 7 hold music options
- HIPAA-compliant services available
- Call routing by type of call
- Appointment scheduling
- Custom after-hours call routing options
- Voicemail transcriptions
- Usage alerts
- Automated lead capture tool for your website
- Clio Manage
- Clio Grow
- Rocket Matter
Quality Customer Care
- Customers reporting a 94% satisfaction rate
- A dedicated Customer Success team
- Quick response times
- Product information & how-to’s in the Ruby Help Center
- Convenient call handling updates
© 2020 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc.