Win business with Ruby.

Ruby’s team of live virtual receptionists answers your phone so you don’t have to. And, for a limited time, NPR listeners can impress their callers and save $50 on their first three months of Ruby service with promo code NPR!

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Your next, best long-term customer is about to call.

Impressive first impressions. 

Boot the bot. Ruby’s live, friendly receptionists and chat specialists capture contact information, answer questions, and connect you with your next best customer. 

Raising the bar is standard. 

Give your callers the five-star customer service experience they expect with custom greetings, tailored-to-fit call handling, and 24/7 accessibility via live chat. 

Relationships mean loyalty.

Create connections and turn your potential customers into raving fans of your business—with moments they’ll remember from the very first “hello!”

Success Stories

“As a large doggie daycare we are constantly on the go. Thanks to Ruby and their extended hours, we have a live human answering our phones and we regularly have clients ask ‘Who is the new employee I spoke to on the phone?’ Thanks Ruby – we give it two paws up!!”

Amy Parsons
Canine Creature Comforts

“Our business’s best months have been Ruby removes at least 2 or 3 interruptions in my day – that, by itself, is worth what I pay for Ruby. “

Dean Alterman
Alterman Law Group

“You can hear the Ruby smile through the phone. Knowing my callers experience this when they call my office is a competitive advantage.”

Christopher Babler
Goldendale Capital

“You just can’t beat the personal touch Ruby offers and the world demands! Their service pays for itself many, many times over.”

Bobby Hutchinson
Appraisal Associates

“As a small business owner, having Ruby answer my calls live has been the best thing for my business. They provide excellent service, the app works really well, and their communication is spot on. They are dedicated to your clients having the best experience possible.”

John Chang
Patinelli and Chang

“Ruby brings extraordinary value and efficiency to our practice. Ruby works 13 hours a day during the week, never gets sick, never takes a day off, and never complains, for a price you just have to see to believe.”

Bob Pedrick
Chartered Advisory Group

“With Ruby, every caller talks to a real human being. As simple as that sounds, it makes all the difference in the world when your standards are to deliver a great experience for all of your customers. Life is better with Ruby.”

Jimmy Mackin
Curaytor

More than a friendly “hello.”

Our bilingual virtual receptionists are there to transfer calls, take messages, and screen solicitors, empowering you to focus on all the decisions only you can make. 

Virtual Receptionists

We’ll make you sound great.

Ruby HQ is located in the USA, in offices across the country. Say hello to the award-winning, rapidly-growing, puppy-loving team on the other end of the line.

You’re in control.

You choose when we answer. Our customizable receptionist service can work as an extension of your team from full-time call answering to backup and fill-in support.

Discover why it matters.

Get the ROI of personal connections guide to see the real, bottom-line impact of excellent customer service.

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Use promo code NPR to receive $50 off your first three months!

Live virtual receptionists & 24/7 live chat.

Most Popular

Call Ruby 100

  • Up to 100 Receptionist Minutes
  • $319/Monthly

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Most Popular

Call Ruby 350

  • Up to 350 Receptionist Minutes
  • $999 Monthly

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Most Popular

Call Ruby 500

  • Up to 500 Receptionist Minutes
  • $1399 Monthly

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Ask about our 24/7 website lead capture – free with all plans!

Key features in all plans:

Professional Receptionists

  • Available 24/7/365, as full time, part time, or back up support
  • Trained to sound like they’re part of your staff
  • Conversations in English or Spanish
  • Live-transferring
  • Outbound calls placed on your behalf

Robust Mobile App

  • Ruby hosted business numbers
  • Local & toll free business numbers
  • Call & text from the Ruby app
  • Call notifications sent to your phone
  • Immediate access to messages
  • One touch call holding

Customized Experiences

  • Pricing to fit your business
  • Personalized greetings
  • Customized Frequently Asked Questions
  • Specific customer/lead information collected
  • 7 hold music options

Expansive Capabilities

  • HIPAA-compliant services available
  • Call routing by type of call
  • Appointment scheduling
  • Custom after-hours call routing options
  • Voicemail transcriptions
  • Usage alerts
  • Automated lead capture tool for your website

Efficient Integrations

  • Clio Manage
  • Clio Grow
  • Rocket Matter
  • Grasshopper

Quality Customer Care

  • Customers reporting a 94% satisfaction rate
  • A dedicated Customer Success team
  • Quick response times
  • Product information & how-to’s in the Ruby Help Center
  • Convenient call handling updates
Most Popular

Chat Ruby 10

  • Up to 10 Chats
  • $129 Monthly

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Most Popular

Chat Ruby 50

  • Up to 50 Chats
  • $469 Monthly

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Key features in all plans.

Live Chat Specialists

  • 24/7/365 website coverage
  • A team of highly-trained, professional specialists
  • Chat transcripts
  • Call-connect feature brings warm leads right to your phone

Personalized Experiences

  • Multiple chat plans to fit the needs of your web visitors
  • HIPAA compliant chat services available
  • Customized Frequently Asked Questions
  • Chatbox designed to fit seamlessly into your website

Quality Customer Care

  • Customers reporting a 94% satisfaction rate
  • Chat implementation and ongoing support
  • Quick response times

Bundled plans include all the benefits of Call Ruby and Live Chat. Simply add the cost of your reception plan to the bundle price:

Most Popular

Bundled Chat Ruby 10

 

Your Call Ruby Plan

+

Up to 10 Chats for $99

Save $30/month off the regular Chat Ruby 10 plan

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Most Popular

Bundled Chat Ruby 50

 

Your Call Ruby Plan

+

Up to 50 Chats for $399

Save $70/month off the regular Chat Ruby 50 plan

Sign up

Key features in all bundled plans.

Your All-In-One Service

  • Plans to fit your unique needs
  • 24/7/365 coverage for your phone & website
  • HIPAA-compliant services available
  • 100% live, personalized communication
  • Custom FAQs & lead capture
  • Voicemail & chat transcripts
  • Shared dashboard to view activity

Live Virtual Receptionists

  • Notifications via the app & email
  • Custom greetings
  • Bilingual answering
  • Call routing by type of call
  • Easy-to-update call handling options
  • Outbound calls made by Ruby on your behalf
  • Call & text from your business number in the Ruby app
  • Local area phone number
  • Toll-free numbers available

Exceptional Chat Specialists

  • Customize engagement by webpage
  • Responses within one minute
  • Customize information chat specialists collect
  • Address sales objections with custom responses
  • Follow-up with live call connect
  • Chat implementation & ongoing support

Privacy Policy

©  2020 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc. 

Already a Ruby customer?

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Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.