Deliver personal experiences online and over the phone with one central point for communication.
Teaming up with best-in-class organizations to grow your business.
Attorneys, small firms, and other legal professionals.
Roofers, plumbers, HVAC, landscapers, and contractors.
Marketing firms, IT, insurance agents, designers, and agencies.
Doctors, dentists, solo practitioners, chiropractors, and other providers.
CPAs, business consultants, tax experts, and financial advisors.
Freelancers, solopreneurs, small teams, startups, and more.
Do you know your customer service facts from fiction? Learn what today’s customers and clients really expect in our brand new guide. The truth is out there…
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Greet them with Ruby!
80% of customers expect a response from a business within an hour, no matter the time or day. For many businesses, providing 24/7 service means hiring more people. And increasing headcount isn’t just costly but complicated and time-consuming.Â
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The beauty of website chat is it not only provides immediate support round the clock, it can also help you prioritize your follow-up.
Which chat experience is best for your customers?
Just as the name implies, this chat option provides white-glove service. A live chat specialist connects with your visitors, creating a personalized experience that collects key details while also assisting in qualifying prospective customers or clients.
Included with your reception services, this tool captures leads and answers questions through a conversational flow designed by you. Visitors answer questions by selecting preselected options and are then encouraged to call if they need additional assistance.Â
Engages visitors 24/7/365
Gain insight into visitor’s need(s)
Collects contact information
Ability to customize setup based on your needs
Identify hot leads for quick follow-up
Can connect chat visitor via phone
Included with Call Ruby plan
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