Someone is looking online for your product or service right now.

Greet them with Ruby!

80% of customers expect a response from a business within an hour, no matter the time or day. For many businesses, providing 24/7 service means hiring more people. And increasing headcount isn’t just costly but complicated and time-consuming. 

 

The beauty of website chat is it not only provides immediate support round the clock, it can also help you prioritize your follow-up.

Which chat experience is best for your customers?

Full-Service Chat

Just as the name implies, this chat option provides white-glove service. live chat specialist connects with your visitors, creating a personalized experience that collects key details while also assisting in qualifying prospective customers or clients.

Automated Lead Capture

Included with your reception services, this tool captures leads and answers questions through a conversational flow designed by you. Visitors answer questions by selecting preselected options and are then encouraged to call if they need additional assistance. 

Feature

Engages visitors 24/7/365

Gain insight into visitor’s need(s)

Collects contact information

Ability to customize setup based on your needs

Identify hot leads for quick follow-up

Can connect chat visitor via phone

Included with Call Ruby plan

Full-Service Chat

Additional savings

Automated Lead Capture

Simple questions only

"Ruby is a great service for live phone answering and website chat. Their customer service is excellent, they are friendly and always helpful. I trust Ruby to answer my customer calls and chats 24x7 allowing me to focus on growing my business while they support us. I highly recommend using Ruby for your business."
Geoff Sakala
The Studio Coworking