Connection perfection: How to delight customers 24/7

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Customer expectations are evolving. In today’s on-demand economy, customers want quick answers, personalized service, and to be able to connect in the way they prefer. Right now, someone is looking for your service or product, and if they don’t see an easy way to connect, they’ll move on.  

“I’m already stretched too thin,” you say. “How am I supposed to handle the work I already have while staying connected to my customers?” 

Never fear, Ruby is here! In this workshop, we’ll share how Ruby uses our proprietary software to personalize interactions, ensure calls get to the right person, while also keeping you in the loop. 

In this workshop, we’ll cover:

  • Options for call handling & routing
  • Best practices for custom greetings 
  • How we collect & deliver voicemails/messages 
  • Our secret to pronunciations 

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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.

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