Does Your Answering Service Call Clients Back for You?

Remote Receptionist Outbound Calling
Virtual receptionist Stefani V.

Have you ever thought, Gee, I wish somebody could call this guy back for me…? You’ve got a jam-packed day, and one of your clients just needs a simple answer. Don’t worry, Ruby® is here to assist — this is simply one of the ways we differ from a traditional answering service.

Along with answering phones, our friendly and professional virtual receptionists can make outgoing calls on your behalf! Here at Ruby, we’re all about making your day easier, so we relish the chance to help take some of the pressure off.  We can…

  • Relay information. Does your client have a simple question, but you’re headed into back-to-back meetings? No problem. Let us know, and we can relay the answer in a flash. Keep your clients informed and happy — without having to break away from your work.
  • Gather more details. Say you’re an attorney and need a little more background on a potential client’s case. Let us know and one of our virtual receptionists would be happy to collect whatever clarifications you would like.
  • Confirm appointments. For an added touch of professionalism, Ruby’s live virtual receptionists will happily confirm appointments on your behalf. We’ll even remind them if there’s anything special they need to bring!

Are you a Ruby client who has found assists like these particularly helpful for your time-management? Do you have other ways you use this feature? We’d love to hear your thoughts – please post ‘em in the comment section below!

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