Does Your Answering Service Call Clients Back for You?

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Remote Receptionist Outbound Calling
Virtual receptionist Stefani V.

Have you ever thought, Gee, I wish somebody could call this guy back for me…? You’ve got a jam-packed day, and one of your clients just needs a simple answer. Don’t worry, Ruby® is here to assist — this is simply one of the ways we differ from a traditional answering service.

Along with answering phones, our friendly and professional virtual receptionists can make outgoing calls on your behalf! Here at Ruby, we’re all about making your day easier, so we relish the chance to help take some of the pressure off.  We can…

  • Relay information. Does your client have a simple question, but you’re headed into back-to-back meetings? No problem. Let us know, and we can relay the answer in a flash. Keep your clients informed and happy — without having to break away from your work.
  • Gather more details. Say you’re an attorney and need a little more background on a potential client’s case. Let us know and one of our virtual receptionists would be happy to collect whatever clarifications you would like.
  • Confirm appointments. For an added touch of professionalism, Ruby’s live virtual receptionists will happily confirm appointments on your behalf. We’ll even remind them if there’s anything special they need to bring!

Are you a Ruby client who has found assists like these particularly helpful for your time-management? Do you have other ways you use this feature? We’d love to hear your thoughts – please post ‘em in the comment section below!

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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.