Even More Reasons Lawyers Love Ruby!

Live virtual receptionist LeAnna N.
Cheerful virtual receptionist LeAnna N.

As you may have gathered, our virtual receptionists are true “people people,” and we’re grateful for the opportunity to make a difference in so many people’s days! We’ve told you how our cheerful, friendly virtual receptionists care for callers, so I’d like to take a minute to share how we support our attorney clients.

Take Calls Whenever — and Wherever — Is Convenient. Overall, we give attorneys flexibility and free them from their desks without compromising their professional image. With Ruby®, you can work wherever is convenient for you – we can call you on any number you like and at that point, you can accept or decline each call.

Manage Interruptions. We also give lawyers peace of mind — and peace and quiet. You don’t have to be in court to tell us to hold your calls, just let us know (and if judge’s calls should override, our virtual receptionists will happily oblige!).

Boost Productivity. Our remote receptionists for attorneys don’t just answer calls, they can also help small firms be more productive by making calls to confirm appointments or relay information. Ruby client Attorney Jeff Parker uses this option often, “[turning] what would have been wasted time sitting in a courtroom into productive, and billable, time.”

Enhance Client Records. Another way Ruby makes attorneys’ lives easier: we provide a call log and a .wav (audio) file of every voicemail left. Attorney Parker notes that this can be particularly useful because you can “easily attach [it] to a client’s electronic case file.”

As Ernie the Attorney (Ernest Svenson) pointed out in his blog, “I can’t possibly explain in writing how useful [Ruby’s] service is. You simply have to try it to understand.”

Want more info? Give us a shout @callruby on Twitter! We’re happy to help!

Additional reads you may find interesting...

View All
Title card with text: Targeting and tools: small business marketing, Mike Gaydos, DSG Digital Marketing
Small Business Tips

Ruby partner feature: Targeting & tools—small business marketing with DSG

Wall clock nearing 8:00 on pink background

Using virtual receptionists for part-time answering

Person talks on phone in snowy outdoor environment
Small Business Tips

How to manage difficult customer conversations this holiday season: 3 examples + tips

2021 Legal Trends Report: gavel with scale of justice on desk
Legal Practice Tips

Clio 2021 Legal Trends Report: in summary

Content marketing and social media tips: side view of photo editor working in a creative office
Small Business Tips

Content marketing & social media: 4 easy tips for getting started

A single pine tree on a rocky summit
Small Business Tips

Meeting customer expectations during a holiday season like no other

Person at desk in front of computer waiting on phone
Receptionist Tips

Have trouble handling the emotional weight of phone calls? You’re not alone.

Choosing a business number: overhead view of faded yellow vintage telephone with notebook and numbers on monochrome background
Small Business Tips

What your phone number says about your business

How to find and analyze your website traffic: two people look at a computer in a bright office space
Small Business Tips

How to find and analyze your website traffic

Using virtual receptionists for part-time answering - Ruby

Using virtual receptionists for part-time answering

What is a conversation worth: illustration of a confused person with complicated calculations hovering above their head
Small Business Tips

What is a conversation really worth? We calculated the exact dollar amount.

Top 3 legal marketing strategies for 2022: man looks at laptop
Legal Practice Tips

Top 3 legal marketing strategies for 2022

24/7 live chat: a Ruby chat specialist and a potential new client use computers in split screen with a live chat window between them
About Ruby

How Ruby’s 24/7 live chat solution grows your business and saves you time

Why empathy matters for your business: person listening to another person in cafe with laptop, papers, and coffee
Small Business Tips

Why empathy matters for your business

SEO and branding: star-crossed lovers—an illustration of two people with crowns surrounded by flowers
Small Business Tips

SEO and branding: star-crossed lovers

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up
Sales Support

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.