How a virtual receptionist service helps you start the year off right.

Reading time:

The holi-daze is over and the 2020 ramp-up is in full swing. It’s been busy at Ruby, and when our offices are buzzing, that means yours probably are, too. The good news? Thousands of small business owners across the country are leaning into the hustle and riding a wave of momentum with the help of Ruby’s live virtual receptionists. 

We’re on the front lines, turning callers into customers, empowering the entrepreneurs we serve to:

  • Look their best. Did you know the average customer forms their first impression of a business within 7 seconds? When a real, live, friendly person is creating a stellar first impression, your business becomes more attractive to both your prospective clients and your current clients. No busy signals, no confusing auto-attendants…just award-winning Rubys, making every moment of every call count.
  • Never miss a call. Missed calls are missed opportunities, but when you’re balancing all that it takes to run your business, there isn’t always time to answer a ringing phone. That’s where Ruby comes in, answering 100% of calls live Monday through Friday, 5am-9pm, and 6am-6pm on the weekends. We’re never sick, late, or on vacation. We help you grow your business, one happy caller at a time. 
  • Work anywhere. Where do you like to work? Taking the kids to the coast this weekend? Or maybe you just want to buckle down and work from home? We can make that happen. Ruby transfers incoming calls to you live, wherever you’d like. Need all calls to come into your cell phone? No problem. Did you decide that you need to go into the office, after all? Great! We can transfer calls there, instead. Maybe you don’t want to take any calls at all… we’ve got your back. We don’t want to brag, but we are expert-level message-takers. 
  • Focus on what you do best. You didn’t start a business to be on the phone all day. Luckily, we did! We can answer basic questions about your business, make outbound calls on your behalf, gather new client intake, and more…for the moments when you’d like a little extra time to concentrate. You’ll get notifications immediately via email or text message, giving you the ability to drop everything and make a call, if and when you need to. 

Our proof is your bottom line.

Wondering what difference virtual receptionists can make for your business? Calculate your ROI and see!


We know the beginning of the year can be a little hectic, and we’d be delighted to lend a hand.

Give us a call at 866-611-7829 to see for yourself how Ruby’s virtual receptionists make callers feel. Or, skip right to the good stuff and get started today!

Additional reads you may find interesting...

View All
Digital timer counter on tablet
Small Business Tips

How website speed impacts your leads and conversions

Customer Feature

Ruby customer feature: New ways of legal work with Ashton Taylor

A smiling young woman looks at her computer with one hand on the keyboard and the other holding a paper cup
Small Business Tips

Chat creates human connection and improves efficiency. What’s not to love?

Hands use a VoIP device
Small Business Tips

Making the connection: VoIP, your customers, and you.

Small Business Tips

Inclusive marketing—with Michelle Ngome (pt. 1)

A young woman sitting at a desk looks annoyed at her phone, with one hand thrown up in frustration. Daylight streams in through an adjacent window.

Stop robocalls for good.

A close-up of peanut butter cups (candy), some stacked, some with bites taken out, on a dark gray background
Small Business Tips

Mashups & peanut butter cups: how to bridge the paid/organic data divide to spend smarter search ad dollars

Small Business Tips

Which chat service is right for your business?

Small Business Tips

High-end clients, projects, and service—with Melissa Barker

Arizona landscape
About Ruby

Arizona, here we come!

Reflections on fallout

Square title card with circular-cropped head shot: The art and challenge of business services, Justin Dunham, ércule
Small Business Tips

The art and challenge of business services—with Justin Dunham of ércule

Customer Feature

Ruby customer feature: Rapid resourcefulness with Ashton Taylor

Small Business Tips

Forced changes and success with Loren Feldman

Small Business Tips

Get more clients like that one. You know the one.

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up
Sales Support

The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.