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- 500 live receptionist minutes
- Unlimited voicemail boxes
- 24 hour, 7 days a week, 365 days a year phone coverage
- Custom greetings
- Call routing by type of call (ex. new customer vs. existing)
- Known callers greeted personally
- Bilingual receptionist answering
- Basic & custom FAQs
- Custom intake forms
- Appointment scheduling with Calendly
- 6 hold music choices
- Custom hold music available
- Custom and time-of-day greetings
- Local area phone number
- Toll-free numbers available
- Call & text from your business number in the Ruby app
- Notifications for messages and voicemails
- Access call, message, and voicemail details anytime
- Custom after-hours routing
- Voicemail transcription
- Answer calls or send to Ruby
- One-touch call holding
- Schedule Ruby to pick up if you can't answer
- Update handling preferences anytime
- Outbound appointment confirmations made on your behalf
- Sync iPhone and Android contacts
- Usage alerts