New ways to stay connected: texting and voicemail transcription.

When we asked our customers what features they would most like to see from Ruby, there were two very clear frontrunners—the ability to text from their business number and read their voice messages. We heard that together, these features would streamline the flow of communication and save time for our busy customers, helping them focus on growing and running their businesses. Today we couldn’t be more excited announce their release!

Texting isn’t just for friends and family anymore. It’s fast, familiar, and convenient, so it’s no surprise that today’s consumers want to do business through texting as well. With the Ruby mobile app you can use the cell phone you already have to send and receive SMS messages from your business number, giving you one more method to engage your existing customers and win new ones. The best part? You’ll never have to share your direct cell number with the outside world unless you want to, so you can keep your personal number private while you run your business. Texting is available in the Ruby mobile app to the Ruby account administrator, and it is included in all Ruby plans.

Speaking of running a business, every moment counts in the busy world of entrepreneurship. A few seconds here, a minute there. They add up! With Ruby’s Voicemail Transcription feature, you’ll be able to read your voicemails and see which ones are important before you spend time listening to them, helping you focus on the things that matter most. Voicemail Transcription is available in the Ruby app and my.callruby.com for all new voice messages.

We’re constantly building new products and features that will make your day run smoothly and help you stay connected to your customers, and we certainly aren’t done yet! Stay on the lookout for these and other exciting changes from Ruby.

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