New product update: 24/7/365 receptionist services are here!

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As a business owner, you know that managing a business means managing change, both unforeseen challenges and unexpected opportunities. Yet this becomes exponentially harder when unfamiliar work environments, fluctuating demand, and finite resources limit your ability to connect with customers when they need you most.

And that’s precisely why we’ve expanded our receptionist services to support you ’round the clock. We’re offering the same exceptional experiences you and your customers have come to rely on, 24 hours a day, 7 days a week, 365 days a year.

What are 24/7 receptionist services?

Ruby’s 24/7 receptionist services are about so much more than answering phone calls. As the front line of your business, Ruby receptionists are dedicated to creating genuine and meaningful connections that turn first impressions into long-term relationships.

Expertly trained in the art of customer service, our receptionists are available day and night (including U.S. holidays) to answer your calls with a personalized greeting of your choice, take messages, and transfer callers on your behalf. Ruby not only ensures the best possible experience for your customers, we also free up your time so you can focus on your top business priorities (or even just take a break).

What does it cost?

There is no additional charge for this new service. Any minutes used will simply count toward your existing receptionist minute plan. If you exceed the number of receptionist minutes included in your plan, you’ll be charged according to your plan’s per-minute rate for any additional minutes used.

How can I get started with receptionist services?

If you’re a current Ruby customer and interested in 24/7 receptionist service, simply reach out to our Customer Happiness Department to get it added to your account! If you’re not (…yet) a Ruby customer, give us a ring at 844-311-7829 today to get started.

W realize it’s not business as usual for anyone these days, particularly for small businesses. And while we don’t have all the answers, at least Ruby’s 24/7/365 receptionists can help make sure your business does. 

Curious to learn more about how Ruby’s live virtual receptionists can help your business grow? We’ve got a guide for that.

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Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.