Ruby Mentioned on the Legal Toolkit!

I've been trying to find somebody that good my entire career!

Practice Management Advisor and host of The Legal Toolkit Jared Correia invited Attorney Chad Burton on his show to talk about his virtual practice. Chad spent a bit of time explaining how he uses Ruby Receptionists’ virtual receptionist service and iPhone app to make a stellar first impression for clients.

“They answer all of our incoming calls for the firm. In many ways, they are the “first line” the public can see…they’re the first live person — especially for new clients – and you want somebody who is going to be filling that role in the way they should. Ruby happens to have a small army of receptionists who are the nicest and happiest people you will talk to. And they go out of their way to help callers, and it is really just impressive.”

A small army of receptionists who are the nicest and happiest people you will talk to.

And in quite possibly the funniest compliment we’ve heard, Chad also shares a story about a frustrated caller. When a Ruby receptionist connected a fellow attorney to him — the caller immediately began yelling at him:

“I have been practicing law much longer than you! You don’t deserve a receptionist that good; I have been trying to find somebody that good my entire career!”

While we’re glad not many of our clients get an earful like this, it is a testament to just how cheerful and professional we are!

Listen to the full podcast here for more information on virtual services you can use to help you run your practice — and I guarantee Chad and Jared will have you laughing the whole time!

Ruby Blog

View All

Attorney answering services: everything you need to know

Small Business Tips

Why click-to-call is vital to your small business growth

From 2005 (or 1962?) to 2019. We’ve come a long way together!

Small Business Tips

The key benefits of Live Chat for businesses.

Receptionist Tips

Four fundamental reasons to connect

Small Business Tips

What is an answering service?

Ruby Reads Book Club

Ruby Reads: Mastering the Rockefeller Habits

Ruby Reads Book Club

Meet Ruby Reads

Small Business Tips

How to grow your real estate business: maximizing income while maintaining work/life balance.

Small Business Tips

What does a Virtual Receptionist do?

Pattern of various symbols for dividing the page

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up

Ruby Newsletter

Sign up and stay up to date on all the Ruby goodness.