WealthCounsel webinar: Bringing an exceptional client experience to your practice.

Jill Nelson, Ruby Receptionists CEO
Jill Nelson, Ruby Receptionists CEO

Did you know that 78% of Americans say one bad experience is all it takes to lose them as a customer? As a busy attorney, how can you avoid delivering not-so-optimal experiences that possibly drive a potential or existing client to a competitor?

During this WealthCounsel webinar, founder and CEO of Ruby Receptionists, Jill Nelson, provides a framework for creating exceptional client experiences by sharing Ruby’s own Service Pyramid. Through examples and actionable takeaways, you’ll discover how you too can build your own service pyramid to make quality client experiences a part of your practice to help build trust, differentiate your business, and grow your practice.

Ruby News

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Practice management tips for lawyers.

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Good old fashioned customer service.

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Jill Nelson on the Life After Business podcast.

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