Ruby to launch a new communications platform on May 1st, 2011!

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We are thrilled to be launching our customized communications platform on May 1st! We worked with KRP Communications to select Interactive Intelligence‘s Customer Interaction Center software, and the brilliant programmers at CSG Professional Services worked diligently to customize it to best enhance Ruby’s unique virtual receptionist service. With this flexible new platform, we’ll be able to offer even more features to clients. We partnered with software company Sembit to update our handy iPhone app and to develop an expanded, newly mobile-friendly Member Services Area where, among other things, Droid and Blackberry users may easily update their whereabouts on the fly. We’re looking forward to seeing how all these new features make our clients’ lives easier!

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*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.