Ruby established a presence in Arizona last year with the company’s acquisition of Scottsdale-based Pure Chat, which was announced in August 2020. Ruby was ecstatic to gain Pure Chat, which is a live self-chat software and an AI-powered chat technology called Artibot. According to the press release, the acquisition only strengthened Ruby’s ability to continue its mission to provide human interaction for its more than 13,000 small business customers 24/7, 365 days a year. The acquisition was the biggest reason for Ruby’s plans to hire Arizona-based employees, though the company also sees a lot of potential talent here.
“With the acquisition of Pure Chat and the current employees based there, Ruby has already built a technology and marketing hub in Arizona,” says Ruby CEO Kate Winkler. “This, combined with a growing talent pool from universities and transplants attracted to the quality of living in Arizona, makes the state an ideal location to grow our employee base for all positions.”