Small Business Resource Hub

Tips, tricks, and tools to keep you moving forward.

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From surviving to thriving.

Rotating resources to keep your business flourishing
through the challenges of 2020 and beyond.

Customer Care, From Anywhere

Customer service is top of mind for small business owners right now. Figuring out how to meet people where they are amidst (and despite of) a pandemic while navigating safety protocals and customer communications is a tall order for any business. To help guide you toward better experiences, we’ve created a checklist to empower you to conduct your own audit and identify any customer service gaps in need of patching.

DOWNLOAD THE CHECKLIST

Website Content 101

We all know that simply creating a website isn’t enough to keep traffic coming, and that’s where content creation comes in. In this first or three parts discussion with Justin Dunham from Ercule, we demystify content creation and dispel the belief that creating content needs to be difficult.

WATCH THE INTERVIEW

Take your website to the next level…

Get an inside look on the rising trend of live website chat in our ebook.

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Going Virtual: Into 2021 & Beyond

Where and how we work has changed, and likely for the long-term. Taking your makeshift work-from-home set up and transforming it into a sustainable business model might be easier than you think…

GET THE FULL SCOOP

Self Care for the Business Owner

Many small business owners feel like they don’t have the luxury of making time for themselves, especially in a moment of economic uncertainty. But, here is the thing: you have to take care of yourself to properly take care of your business. Here are some ways to get started.

TREAT YOURSELF

Resources for Business Owners

A list of businesses offering free or discounted services to small business owners during COVID 19.

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101 Business Tools for Your Tech Stack

Running a business can get really complicated, really fast. To make life more simple, thriving business owners are leveraging technology to elevate customer experience and the efficiency of business operations.

We’ve compiled a list of 101 tools that can help you manage your business stronger, better, and faster.

TEACH ME THE TECH

Business Unusual: Managing Remote Teams

Trying to figure out how to manage a team from afar? Jehan Noon, CEO and founder of Noon Dalton, is a leading provider of skilled remote teams for businesses and entrepreneurs throughout North America, Europe, and Australia. Noon Dalton offers outsourcing solutions that impact lowered overhead costs and increase productivity. In this interview, Jehan shares expert insight into how business owners can best manage a remote staff. 

Expert Insight: C-Suite Communication

It’s so easy to say, “Here’s what we should do.” It’s much harder to ask people, “What do you think we should do?”

Ruby’s CMO, Rebecca Grimes, shares how organizational leaders can make sure employees feel motivated, connected to each other, and aligned with the company’s values in this blog post.

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From the Experts

Watch the latest

Insight from industry insiders

Interviews

  • Equity in the workplace with Katie Augsburger

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  • Outsourcing and staff augmentation with Damien Filiatrault

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  • Wellness during crisis with Amanda Soares

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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.

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The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

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10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!