Hooray! You’re headed out on vacation for a well-deserved break. But there’s at least one step to take before you can do this:
Update your Status in Member Services:
Let us know you’re on vacation, and we’ll gladly keep your callers in the loop.
Without Whereabouts, your customers may react like this after leaving their fifth message:
With Whereabouts, we’ll be able to set good expectations for a return call—or direct your customers to someone else who can help. For example, we’d be happy to tell callers, “John is on vacation until the 25th, but Susan would be happy to take your order. Let me try Susan’s line for you.” Your clients will say,
and you can have peace of mind while on vacation. But if you ever forget,
simply update your Whereabouts from wherever you are using the free Ruby mobile app.
Have a relaxing time away!