Virtual Receptionists & Live Chat For Education
Take your front office virtual.
Helping you stay focused.
Our service ensures that every call and website visitor gets the attention they need, so you can focus on your most valuable work without sacrificing the student experience.
Keeping you connected.
With our Ruby App, staff can determine their “office hours”, choosing to handle calls or chats on their time. Plus, staff can select to return calls using their personal or business line!
Ruby’s live chat and receptionist services are available 24/7/365 to work around your scheduling needs, and accommodate unpredictable schedules of parents and students.
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“Literally the first day Ruby started, we received 16 phone calls for admissions and recruiting. It was like a meteorite landed in the front yard. I saw that spike and I thought, it’s so wonderful that we’ve implemented this service.”Chris Strompolos
The Gnomon School of Visual FX, Games & Animation
“Ruby is humans caring about humans, when I thought I was only hiring someone to answer my phones.”Megan Thornton
NW Benefit Strategies
“I cannot possibly express how much it means to us to have Ruby’s help during this crisis and to have your patience and professionalism pick up where and when we find ours depleted. Your friendliness is the icing on the cake.”C. Scott
“As a life-long techie, I knew I wanted to leverage technology to maximize my practice while minimizing my workload. Ruby’s mobile app grants me the ability to work from anywhere, anytime as it places Ruby at my fingertips-literally.”Neil Tyra
The Tyra Law Firm
Eliminate the need for a physical phone system.
Wouldn’t it be nice to eliminate one bill while saving on the costs of maintaining outdated technology? Simply port your number to Ruby and we take care of the rest! Our receptionists can distribute calls to anyone, anywhere — even to a staff member’s home or mobile numbers.LEARN MORE
Customized call handling.
Have multiple departments with different routing instructions for each staff member? No problem! Our technology works in tandem with our award-winning team to ensure every caller and chat visitor gets exactly where you need them to be.MEET YOUR NEW TEAM
As mobile as you are.
With our Ruby App, staff can determine their “office hours”, choosing to handle calls/chats on their time. Plus, staff can select to return calls using their personal or business line!
Numbers don’t lie.
- 20%+ boost in new business leads.
- 10hrs+ of distraction-free time gained back per month.
- 10% increase in customer happiness.
As reported by a majority of respondents to Ruby’s February 2019 Customer Survey.