We’d Love to Hear How We’re Doing — With Hively’s Help!

Reading time:

Ruby® Receptionists’ Core Values of Innovation and Fostering Happiness are coming together with help from Hively’s real-time feedback tool! In the coming weeks, you may see a few new faces when you receive an email from our Problem Solvers & Happiness Makers; these little guys will be included in the signature of every email our Client Services team sends:

Hively Customer Feedback Tool

Hively’s super simple rating tool will help us gather feedback and measure our clients’ happiness, so we’ll be able to make our virtual receptionist service even better!

We’re really excited to work with Hively. They’re an energetic and fun bunch, and their goal is to make customer feedback fun and easy and ultimately make people happy – what’s not to love?

We’ll keep you posted on what we find out, and in the meantime, if there’s anything more we can do to help, feel free to write us at staff@callruby.com or call us at 866-611-7829. We’d love to hear from you!

Learn more about Hively at http://www.teamhively.com. Readers of this blog also get a chance to try Hively free for 60 days with any subscription plan by entering the code ‘CALLRUBY’ (without quotes) during the payment process.

Additional reads you may find interesting...

View All
Arizona landscape
About Ruby

Arizona, here we come!

Reflections on fallout

Square title card with circular-cropped head shot: The art and challenge of business services, Justin Dunham, ércule
Small Business Tips

The art and challenge of business services—with Justin Dunham of ércule

Customer Feature

Ruby customer feature: Rapid resourcefulness with Ashton Taylor

Small Business Tips

Forced changes and success with Loren Feldman

Small Business Tips

Get more clients like that one. You know the one.

Small Business Tips

Business live chat: Have your cake and eat it too.

Small Business Tips

Small business resourcefulness with Loren Feldman

Small Business Tips

Omnichannel customer experience: what it means and how to do it right

Small Business Tips

[Infographic] The #1 secret of successful law firms.

Small Business Tips

Use Ruby to schedule appointments and save time.

Small Business Tips

Automated lead capture: Why you need it and how it works.

Small Business Tips

[Infographic] Telehealth in 2021 and beyond.

About Ruby

This Women’s History Month, #ChooseToChallenge with Ruby.

Small Business Tips

PPP loans have relaunched in 2021—with an exclusive application window for small businesses.

Try Ruby Risk Free

Call to talk to a live virtual receptionist and hear why 10,000+ companies Ruby.

Call Ruby Sign Up
Sales Support

Already a Ruby customer?

Let’s get started.

Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.