Ready to turn more callers into customers? Let’s get started!
Special offer
Save time and win business with Ruby.
Ready to save time and capture more opportunities? Get started with Ruby and receive up to $150 off your first month of service!
To get started, just fill out this form. We’ll get in touch to better understand the unique needs and goals of your business. From there, we’ll craft the perfect plan. Whether you’re looking for full-time, part-time, or backup virtual receptionist support, we’re here whenever you need us!
Why Ruby?
Ruby is more than an answering service. We’re your all-in-one solution for delighting the people you serve, whenever and however they reach out.
Friendly, highly trained professionals or an advanced, agile communication platform? With Ruby, you have both—and so much more.
Get tools to save time today—and insights to grow tomorrow. It’s all customizable, available on demand, and trusted by thousands of companies like yours.
Pricing built for businesses of all sizes.
Combine virtual receptionists and live chat in a multichannel plan to save 20% on chat!
Bundled: 10 chats
per month
- Your virtual receptionist plan
-
Up to 10 chats for $112
(a 25% savings)
Bundled: 30 chats
per month
- Your virtual receptionist plan
-
Up to 30 chats for $264
(a 25% savings)
Bundled: 50 chats
per month
- Your virtual receptionist plan
-
Up to 50 chats for $408
(a 25% savings)
Most popular
Don’t see the right plan here? We have larger offerings—just talk to us!
Key features in all bundled plans
Your all-in-one solution
- Plans to fit your unique needs
- 24/7 coverage for your phone and website
- HIPAA-compliant services available
- 100% live, personalized communication
- Custom FAQs & lead capture
- Voicemail and chat transcripts
- Shared dashboard to view activity
Live virtual receptionists
- Notifications via the app and email
- Custom greetings
- Bilingual answering
- Call routing by type of call
- Easy-to-update call handling options
- Outbound calls made by Ruby on your behalf
- Call and text from your business number in the Ruby app
- Local area phone number
- Toll-free numbers available
Managed live chat
- Customize engagement by webpage
- Responses within one minute
- Customize information Ruby collects
- Address sales objections with custom responses
- Follow-up with live call connect
- Chat implementation and ongoing support
200 minutes per month
- Great for small businesses of all kinds
$705/month
Most popular
Don’t see the right plan here? We have larger offerings—just talk to us!
Key features in all virtual receptionist plans
Professional receptionists
- Available 24/7/365, as full time, part time, or back up support
- Trained to sound like they’re part of your staff
- Conversations in English or Spanish
- HIPAA-compliant service available
- PCI-compliant service available
Robust app and portal
- Call and text from the app and portal
- Immediate access to messages
- One-touch call holding via the app
Expansive capabilities
- Appointment scheduling
- New client intake via webforms
- Call routing by type of call
- Payment processing in a secure facility
- FAQs and local weather information
Customized experiences
- Custom after-hours call routing options
- Conditional no-answer forwarding to Ruby
- Personalized greetings
- 7 hold music options
- Local and toll-free business numbers
Quality customer care
- Ruby customers report a 94% satisfaction rate
- A dedicated Customer Success team
- Convenient call handling updates
- 2-hr average response time
- 73 net promoter score
Efficient integrations
- Zapier
- Clio Manage
- Clio Grow
- Rocket Matter
- MyCase
30 chats per month
- Great for solo practices and one-person businesses
$330/month
50 chats per month
- Great for small businesses of all kinds
$510/month
Most popular
Don’t see the right plan here? We have larger offerings—just talk to us!
Key features in all live chat plans
Managed live chat
- 24/7/365 website coverage
- A team of highly-trained, professional specialists
- Chat transcripts
- Call-connect feature brings warm leads right to your phone
Personalized experiences
- Multiple chat plans to fit the needs of your web visitors
- HIPAA-compliant chat services available
- Customized frequently asked questions
- Chat box designed to fit seamlessly into your website
Quality customer care
- Ruby customers report a 94% satisfaction rate
- Chat implementation and ongoing support
- Quick response times