Discover how other small businesses have secured success by investing in customer communication.
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Teaming up with best-in-class organizations to grow your business.
Discover 30+ customer service skills and tools you can use to optimize your customers’ or clients’ experiences.
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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21-day money-back guarantee*.
Ruby gives us exactly what we need as a new business with limited staff. It provides a professional experience for our clients while minimizing the hours needed to man a reception desk.
Lyssa King
Diamonds de Canada
I know that Ruby’s receptionists treat my clients and potential clients politely, are helpful, speak clearly, and are very friendly. Just as if we had someone at our front desk! I’m glad to have this service available when our office doesn’t have a staff member at the phones.
Mary Lawler
San Diego Castles Realty
We work in a very unique industry and the refinement I am asking for is high maintenance to a degree. Ruby couldn’t be more game for the brainstorming. It is that type of high level customer service separating them from their competitors. Thank you again Ruby for the winner mentality, look forward to taking your good service to great and even better!
Jordan Scherer
R.A. Private Investigation & Security Inc.
Excellent, responsive service—great support from Ruby! We recently requested a protocol update for urgent after-hours calls, and Ruby handled it promptly and professionally. The team was responsive, understood our needs right away, and implemented the changes without any delays. I especially appreciated the clear communication and their willingness to go the extra mile—text alerts, backup call routing, and follow-up were all handled flawlessly. Their service has been reliable and supportive for our clinic operations, and I highly recommend them to any organization looking for dependable answering services.
Anil Ramachandran
The Mathers Clinic
Best in class. I’ve been using Ruby for many years and have nothing but good things to say. Even on the rare occasion they make a mistake, they are lightening fast to fix it. I’ve sampled other services, and none come close to Ruby so far. They are the real deal.
Joe Yagar
Executive Gun
Ruby has been invaluable to us. Since going live with Ruby our monthly revenue has increased substantially. We are a small RV park and Marina and often we are out on property. Now we never miss a call!
Melvin Ezzell
Myrtle Grove RV and Marina Resort
I heard about Ruby on satellite radio for years. I needed them a few years later. They immediately filled a need for my business. I’m very satisfied with ease of onboarding and their willingness to work with me as we arrange the best solution for my growing business.
James T. Laura, Jr.
More 2 You Law, P.C.
Ruby gives us exactly what we need as a new business with limited staff. It provides a professional experience for our clients while minimizing the hours needed to man a reception desk.
Lyssa King
Diamonds de Canada
I know that Ruby’s receptionists treat my clients and potential clients politely, are helpful, speak clearly, and are very friendly. Just as if we had someone at our front desk! I’m glad to have this service available when our office doesn’t have a staff member at the phones.
Mary Lawler
San Diego Castles Realty
We work in a very unique industry and the refinement I am asking for is high maintenance to a degree. Ruby couldn’t be more game for the brainstorming. It is that type of high level customer service separating them from their competitors. Thank you again Ruby for the winner mentality, look forward to taking your good service to great and even better!
Jordan Scherer
R.A. Private Investigation & Security Inc.
Excellent, responsive service—great support from Ruby! We recently requested a protocol update for urgent after-hours calls, and Ruby handled it promptly and professionally. The team was responsive, understood our needs right away, and implemented the changes without any delays. I especially appreciated the clear communication and their willingness to go the extra mile—text alerts, backup call routing, and follow-up were all handled flawlessly. Their service has been reliable and supportive for our clinic operations, and I highly recommend them to any organization looking for dependable answering services.
Anil Ramachandran
The Mathers Clinic
Best in class. I’ve been using Ruby for many years and have nothing but good things to say. Even on the rare occasion they make a mistake, they are lightening fast to fix it. I’ve sampled other services, and none come close to Ruby so far. They are the real deal.
Joe Yagar
Executive Gun
Ruby has been invaluable to us. Since going live with Ruby our monthly revenue has increased substantially. We are a small RV park and Ruby and often we are out on property. Now we never miss a call!
Melvin Ezzell
Myrtle Grove RV and Marina Resort
I heard about Ruby on satellite radio for years. I needed them a few years later. They immediately filled a need for my business. I’m very satisfied with ease of onboarding and their willingness to work with me as we arrange the best solution for my growing business.
James T. Laura, Jr.
More 2 You Law, P.C.
*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the canceled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner. Some restrictions may apply.
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