Who we serve

Deliver personal healthcare client communication 24/7.

Online and over the phone, Ruby captures opportunities for healthcare providers while creating client-centered experiences.

Healthcare capabilities

US-based medical virtual receptionists and live chat

Less stress. More revenue. Better experiences for callers and website visitors. The communication experts at Ruby have your clients and practice covered.

Ruby’s virtual receptionists can schedule appointments, accept payments, answer FAQs, assist with outbound calls, and more—providing you with additional help without additional overhead.

Use Ruby’s managed live chat solution to provide new and existing clients with friendly human service on your website.

Full-time, after-hours, or as backup, we’re available when and how you need us. See real-time insights and turn Ruby on and off with our mobile app.

Case study

How Cellulite Physician Services perfected client experience.

With Ruby’s live chat solution, Dr. Andre Mitchell saw his lead-to-conversion rate increase to nearly 30%.

Garlock Orthodontics
Ruby has been a fantastic addition for us. It has boosted two areas of our practice that we’re always striving to innovate and improve upon; customer service and marketing. Set up was painless and straightforward.

David Garlock
Garlock Orthodontics

Healthcare resources

Grow your healthcare practice with free resources.


We don’t just stand in for our customers. We stand up for today’s healthcare providers.

We talk, chat, and connect with thousands of patients every day. And because of that, we know better than anyone just how far providers like you go to provide the best possible service to the people you serve.
Whether you’re a solo practitioner or manage a growing practice, we’re here to provide solutions and support designed for your business and your patients. No matter the size of your operation—or your goals—Ruby is ready to help whenever and however you need us.

Partner spotlight

Scorpion: technology and marketing for health systems

Get more control over your digital marketing by tapping into Scorpion’s proven platform and team.

Get the support your practice and patients need.