Dr. Andre Mitchell, owner and Medical Director of Cellulite Physician Services, wants to make sure his clients have the best experiences possible. That may mean providing a client with their favorite music, aroma preference, temperature setting, or beverage of choice, among other things.
Until recently, however, there was a major gap. Dr. Mitchell knew his website was missing the mark.
“I wasn’t necessarily losing potential clients through my website,” he said. “But I wanted find a way to answer questions in real-time to provide that extra level of service.”
After learning about Ruby’s managed live chat solution, Dr. Mitchell saw a chance to bridge the gap.
Read our case study for the full story. You’ll learn how Cellulite Physician Services has used live chat to…
- Deliver personalized, responsive client communication online
- Never miss an opportunity to gain or retain business
- Increase lead-to-conversion rate by nearly 30%
