Turn your website into an experience-making, data-gathering, lead-generating machine. Ruby’s live chat solution connects visitors with friendly, human professionals—expanding your reach and growing your business.
At Ruby, a live chat conversation is just like a phone call: personal, immediate, and built to support your business goals. We use every chat as an opportunity to make a connection and collect actionable insights.
40% more conversions than other channels.
Your website is your digital front door. Visitors often want to learn or purchase something. We make it easy for them to do both.
42% of customers prefer chat.
You don’t leave callers hanging. What about website visitors? Use Ruby to deliver better online experiences.
200,000+ positive live chat ratings.
Our numbers speak for themselves. Ruby’s managed chat service earns consistently high ratings on review sites like Trustpilot.
Countless connections made.
If your customers’ or clients’ experiences online matter to your success, there’s no better option than Ruby.
“Our first month using Ruby’s chat service has been extremely high yield—conversion rate over 50%! I’m hooked.”
Dr. Andre Mitchell
Cellulite Physician Services
Update your availability any time to take advantage of Ruby’s call-connect service and have website visitors transferred directly to your sales team.
Live chat is one of the most important communication channels for growing businesses, yet many struggle to manage it effectively. Explore our resources to learn how chat provides better experiences and captures more opportunities.
What does it take to build an effective online presence? What should you know about user experience? Get the answers in our guide.
Customers and clients expect fast, personal responses online, but few businesses deliver. Learn how live chat closes the gap.
Not sure what chat provider is right for your business? We’ve put together a handy scorecard to help.
From growing law firms to solo practices, thousands of legal professionals outsource online client communication to Ruby.
Ruby live chat pricing starts at $129 per month. Explore our plans and learn more about why 14,000+ businesses trust Ruby.
Learn how to use live chat to connect with website visitors and grow your business.