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Multichannel customer communication

Solutions

Deliver personal experiences online and over the phone with one central point for communication.

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Virtual receptionists

Delight callers while capturing more opportunities.

Live chat

Engage and convert website visitors with managed website chat.

Why Ruby?

Delight callers while capturing more opportunities.

Dynamic integrations

Leverage your tools in one unified platform.

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Who we serve

Teaming up with best-in-class organizations to grow your business.

Meet our network
Legal

Attorneys, small firms, and other legal professionals.

Home services

Roofers, plumbers, HVAC, landscapers, and contractors.

Business services

Marketing firms, IT, insurance agents, designers, and agencies.

Healthcare

Doctors, dentists, solo practitioners, chiropractors, and other providers.

Financial services

CPAs, business consultants, tax experts, and financial advisors.

Small businesses

Freelancers, solopreneurs, small teams, startups, and more.

Customer stories

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Prepare for the road ahead with in-depth insights and practical resources.
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One guide. Nine experts. Countless ways to grow your business.

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Who We Serve

Help more homeowners with Ruby.

Ruby’s team of 24/7 live virtual receptionists help you save time and win more projects so you can grow your business while staying focused on the task at hand.

Build your plan
Home Services Capabilities

24/7 US-based virtual receptionists and live chat

Roofers, plumbers, HVAC contractors, landscapers, and other home service providers trust Ruby to make long-lasting connections with new and existing customers.

Ruby’s virtual receptionists can schedule appointments, answer FAQs, assist with outbound calls, and more—providing you with additional help without additional overhead.

Use Ruby’s managed live chat solution to turn your website into a lead generating, question answering, customer delighting machine.
Full-time, after-hours, or whenever you’re on the job, we’re available when and how you need us. See real-time insights and manage your service on the go with our top-rated mobile app.
Home services resources

Learn how to take on more projects with less hassle.

25 easy ways to grow your plumbing business
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Constructing profit: Growing your home services business
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Retool your revenue with Ruby
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“We get a neat email from Ruby with all the bits of information we need. When we call customers back, it’s not just a blank sheet. We never have to ask them to repeat their information, which helps us stay efficient.”

Nick Murdock

Home Services
Murdock’s Moving & Hauling

Case study

Kellam Mechanical increased close rate by 75% with Ruby live chat.

Sarah Kellam uses Ruby to connect with more customers and maximize marketing ROI for her growing home services business.

Read more

We don’t just stand in for our customers. We stand up for today’s home service providers.

We talk, chat, and connect with thousands of homeowners every day. And because of that, we know better than anyone just how far home service providers like you go to provide the best possible service to the people you serve.

Whether you’re a solo contractor or manage your own crew, we’re here to provide solutions and support designed for your business and your customers. No matter the size of your operation—or your goals—Ruby is ready to help whenever and however you need us.

Partner spotlight

FieldPulse: field service management for small businesses.

Stay on top of schedules, estimates, invoices, and more with FieldPulse’s tools designed for service contractors.

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Ready to get more work done with Ruby?

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and retaining customers.

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