With us, you’re a gem.
This is how we Ruby.
True, we answer over 250 calls a day—but that’s like measuring a latte by the height of its foam. Rubys are renowned for their heartfelt expressiveness, relentless positivity, unshakeable community-mindset, and general readiness to drop whatever they’re doing and party. (As long as they’re not, you know, working.)
We believe in Swellness.
People ask us why we’re so happy. And the answer is, because we work at it. The concept of Swellness is one aspect of the job—an ongoing wellness program that includes everything from fitness classes to personal development workshops, to community events, and beyond.
Our culture is people-powered.
From our annual Space Kitten Pizza Party to our quarterly Ruby Zine, we consider it our business to empower our Ruby’s in their preferred forms of self-expression. If you’ve got a secret skill worthy of Ruby’s Got Talent or a not-so-secret enthusiasm for competitive kickball, you might be cut from the same tie-dye cloth.
“My coworkers are the absolute best part of my job. I could not have dreamed up a better crew of supportive, hilarious, genuine humans to surround myself with daily.”
“Never have I worked with such incredible people. From customers to coworkers, the connections I have made enrich my life, and make me a stronger person.”
Problem Solver Happiness Manager
“What I love about Ruby is being able to make connections with people all over the world. We not only answer calls, we help build and establish relationships.”
Bilingual Virtual Receptionist
“I love our diverse team of caring, empathetic people. We care for each other and that makes me feel a part of a second family. That kind of support drives me to pay forward kindness to callers and customers on the phone everyday.”
“Ruby has given me the precious gift of work/life balance. I always know where I stand in my role, and I go home feeling accomplished and appreciated.”
“I enjoy seeing how our customer needs are reflected in what we do everyday as Receptionists and Chat Specialists. I love that Ruby is such a positive force in so many lives!”