Careers

With us, you’re a gem.

This is how we Ruby.

True, we answer over 250 calls a day—but that’s like measuring a latte by the height of its foam. Rubys are renowned for their heartfelt expressiveness, relentless positivity, unshakeable community mindset, and general readiness to drop whatever they’re doing and party. (As long as they’re not, you know, working.)

We believe in Swellness.

People ask us why we’re so happy. And the answer is, because we work at it. The concept of Swellness is one aspect of the job—an ongoing wellness program that includes everything from fitness classes to personal development workshops, to community events, and beyond.

Our culture is people-powered.

From our annual Space Kitten Pizza Party to our quarterly Ruby Zine, we consider it our business to empower our Ruby’s in their preferred forms of self-expression. If you’ve got a secret skill worthy of Ruby’s Got Talent or a not-so-secret enthusiasm for competitive kickball, you might be cut from the same tie-dye cloth.

Ruby Perks

Medical

Livelihood

Paid Time Off

Paid Leave

Medical

Livelihood

Paid Time Off

Paid Leave

"My coworkers are the absolute best part of my job. I could not have dreamed up a better crew of supportive, hilarious, genuine humans to surround myself with daily."

"What I love about Ruby is being able to make connections with people all over the world. We not only answer calls, we help build and establish relationships."

"I love our diverse team of caring, empathetic people. We care for each other and that makes me feel part of a second family. This kind of support drives me to pay forward kindness to callers and customers on the phone everyday."

"Ruby has given me the precious gift of work/life balance. I always know where I stand in my role, and I go home feeling accomplished and appreciated."

"I enjoy seeing how our customer needs are reflected in what we do everyday as Receptionists and Chat Specialists. I love that Ruby is such a positive force in so many lives!"

Check out our radical digs.

If you haven’t caught on yet, we think work should be fun. Which should explain the air hockey tables, the cube decor, the almost-troubling amount of baked goods, and so on.