Solutions

Achieve more with 24/7 live virtual receptionists.

Ready to transform your business? From saving you time to delighting your callers, Ruby’s virtual receptionists help you reach your goals. Experience how we’re so much more than an answering service.

See how Ruby's virtual receptionists work.

Watch our video to learn how virtual receptionists create personal connections, delight callers, and capture opportunities that empower businesses to grow and thrive.

Virtual Receptionists

Highly trained, US-based
communication pros.

Call handling. Screening. Live transfers. Message taking. Lead capture. The live virtual receptionists at Ruby do it all while creating real, meaningful connections.

24/7 live answering

Full-time, part-time, overflow, after-hours—Ruby’s virtual receptionists are there for your callers whenever they need you.

Custom voicemail

Don’t want 24/7 answering? No problem. Ruby gives you unlimited voicemail boxes with customized greetings. Check recordings and transcripts instantly.

Mobile app

Stay connected, update your call handling instructions, call and text from your business number, and more.

Information at your fingertips

After a receptionist wraps up a call, we send a notification via email, text, or the Ruby app. Stay connected to your customers and on top of your call activity at any time, from any device.

Appointment scheduling

We work with your preferred calendaring system through your website, so you’re never double-booked.

Bilingual receptionists

Ruby’s bilingual virtual receptionists ensure callers feel at ease and heard in their preferred language (English or Spanish).

Flexible call forwarding

Answer only the calls you want to answer. We’ll handle the rest. Send all or some of your calls to Ruby, or use us as backup.

Lead capture

Ruby captures potential new customers or clients while screening out solicitors and unwanted calls. We’re happy to transfer leads directly to you.

Robocall filtering

Automatically route robocalls to your Ruby voicemail box—we don’t answer them live or charge you for them.

Number porting and hosting

Tap into enhanced features and save money by using Ruby to host your business number. You can even eliminate your phone bill!

Outbound calling

Need to confirm an appointment or gather details from a client? Send Ruby a request through the app and we’ll handle the call.

HIPAA compliance

All Ruby receptionists complete HIPAA training, and we have additional HIPAA security on-site to protect you and your patients’ information.

Why do businesses rely on
Ruby’s virtual receptionists?

Our average answer time is <10 seconds.

That’s less than one ring cycle—which means you won’t lose callers to frustration or your competition. 

20,000 robocalls filtered per month.

Our technology ensures we don’t waste anyone’s time on robocalls, keeping virtual receptionists focused on the conversations that matter.

10+ hours
gained per month.

Whether you need to work, sleep, or catch up on your to-do list, we’ll give you more time to do what matters.

Countless connections made.

There’s call answering and then there’s providing an oh-wow-you-just-made-my-day caller experience. Ruby does both.

“We did try another local virtual receptionist company, however, we missed the high-quality service that we came to rely on from Ruby. The receptionists at Ruby always sounded confident and were able to convey a sense of professionalism to potential clients. We returned to Ruby after 2 months away. We consider Ruby as a good investment in our business as we are confident with Ruby being the first impression of our firm for potential clients.”

Rupa Karyampudi

Legal
MK Disability Lawyers

Five-star Trustpilot review

Mobile App

Meet the Ruby app.

Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t.

 

Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

 

Read receptionist messages and voicemail transcriptions, set follow-up reminders, and track usage and call volume throughout the month.

 

Show your business number as your caller ID when you make calls from the app, send and receive text messages, and keep your personal number private.

 

Work from anywhere, never miss an opportunity, and make a great impression.

Resources

Learn more about how virtual receptionists work.

We’ve written the book about virtual receptionists. Scratch that—we’ve written several. Explore our resources to learn how virtual receptionist services work, their ROI, and what to look for in a provider.

Industry solutions

Industries

Legal virtual receptionists

From solo attorneys to growing law firms, thousands of legal professionals outsource client communication to Ruby.

Industries

Virtual receptionists for home services

HVAC technicians, landscapers, roofers, plumbers, contractors, electricians, and more grow their businesses with Ruby.

Industries

Virtual receptionists for business services

Developers, consultancies, marketing firms, IT providers, and countless others rely on Ruby to connect with new and existing clients.

Industries

Financial virtual receptionists

Financial professionals and agencies depend on Ruby to save time and deliver exceptional client experiences.

Industries

Virtual receptionists for small businesses

The virtual receptionists at Ruby proudly serve as the eyes, ears, and voices of small businesses of all kinds.

Ready to get started?

Ruby virtual receptionist pricing starts at $219 per month. Explore our plans and learn more about why 14,000+ businesses trust Ruby.

Before you go...

Looking for more information about virtual receptionists? Learn the essentials in our free guide.