The ultimate guide to virtual receptionists.

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Virtual receptionist guide

Discover how you can turn your callers into customers with virtual receptionists.

By the year 2020, customer experience will be the number one differentiator among brands. Does your business stand apart from the crowd?

Are you losing customers to a phone ringing while you’re too busy to answer?

A virtual receptionist service might just be the tool you’ve been missing. With a team of virtual receptionists at your phones, your customers feel heard, connected to your business, get their questions answered, and you get the opportunity to take a break or focus on the work at hand—without constant interruptions.

Discover the who, what, when, where, and why behind live virtual receptionist services. In the Ultimate Guide you get:

  • The power of exceptional customer experiences
  • An ROI of the phone call worksheet
  • 5 main benefits of live call answering
  • A breakdown of your virtual receptionist options
  • How a virtual receptionist service works
  • And more!

Ruby Content

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Videos

Creativity, connections, and client relationships—with Nathan Wilson of The Narrative

Title card: Creativity, connections, and client relationships—with Nathan Wilson, The Narrative
Videos

Ruby customer feature: Rebecca Flanagan, Flanagan Legal Services

Ruby customer feature series title card: Rebecca Flanagan, Flanagan Legal Services
Webinars

Connection perfection: How to delight customers 24/7

Videos

Internal & external equity—with Michelle Ngome

Videos

Ruby customer feature: Opportunity during crisis with Juan Huizar

Videos

Ruby customer feature: New ways of legal work with Ashton Taylor

Videos

Inclusive marketing—with Michelle Ngome

Videos

High-end clients, projects, and service—with Melissa Barker

Infographics

Infographic: Beating healthcare burnout and delivering on patient expectations

Videos

The art and challenge of business services—with Justin Dunham of Ercule

Square title card with circular-cropped head shot: The art and challenge of business services, Justin Dunham, ércule
Infographics

Infographic: The #1 secret of successful law firms.

Tip Sheets

10 questions to ask a virtual receptionist provider

Videos

Ruby customer feature: Rapid resourcefulness with Ashton Taylor

Videos

Small business resourcefulness—with Loren Feldman

Infographics

[Infographic] The #1 secret of successful law firms.

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Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.

Legal_Final

The Secret to Successful Law Firms

The inside scoop on Clio’s latest legal trends report.

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10 Questions to Ask a Virtual Reception Provider

Ask the right questions and rate virtual reception services with our handy guide and scorecard!