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Achieve more with 24/7 live virtual receptionists.

With two decades of experience, Ruby’s virtual receptionists are here to save you time, delight your callers, and capture new customers or clients. Discover why we’re so much more than an answering service.

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Highly trained, US-based
communication pros.

Call handling. Screening. Live transfers. Message taking. Lead capture. The live virtual receptionists at Ruby do it all while creating real, meaningful connections.

By the numbers

20+

years of experience serving small businesses

1.6M+

leads captured per year

20,000

robocalls filtered per month

1.1M+

conversations handled every month

15,000+

businesses trust Ruby

24/7 live answering

Full-time, part-time, overflow, after-hours—Ruby’s virtual receptionists are there for your callers whenever they need you.

Flexible call forwarding

Answer only the calls you want to answer. We’ll handle the rest. Send all or some of your calls to Ruby, or use us as backup.

Instant notifications

After a receptionist wraps up a call, we send a notification via email, text, or the Ruby app. Stay connected to your customers and on top of your call activity at any time, from any device.

Appointment scheduling

We work with your preferred calendaring system through your website, so you’re never double-booked.

Lead capture

Ruby captures potential new customers or clients while screening out solicitors and unwanted calls. We’re happy to transfer leads directly to you.

Payment processing

Receptionists in a secure facility can enter payment information into your payment processing link. 

Outbound calling

Need to confirm an appointment or gather details from a client? Send Ruby a request through the app and we’ll handle the call.

24/7 Bilingual receptionists

Ruby’s bilingual virtual receptionists are standing by 24/7/365 to ensure callers feel at ease and heard in their preferred language (English or Spanish). 

HIPAA compliance

All Ruby receptionists complete HIPAA training, and we have additional HIPAA security on-site to protect you and your patients’ information.

Number porting and hosting

Tap into enhanced features and save money by using Ruby to host your business number. You can even eliminate your phone bill!

Robocall filtering

Automatically route robocalls to your Ruby voicemail box—we don’t answer them live or charge you for them.

Custom voicemail

Don’t want 24/7 answering? No problem. Ruby gives you unlimited voicemail boxes with customized greetings. Check recordings and transcripts instantly.

View receptionist plans
“Our small law firm is currently looking for a new admin employee/ receptionist, and in the meantime, our attorneys were taking all of the cold calls on our main line. Signing up for Ruby allowed us to weed out spam, marketing, and robo calls without taking up any of our professional’s time, and helped us to narrow down good potential leads from those that weren’t right for our firm. This has freed up more valuable time than we could have expected. We are thrilled with Ruby’s results.”

Dana Fairchild

Pontius Tax Law

Five-star Trustpilot review

Why do businesses rely on
Ruby’s virtual receptionists?

Our average answer time is <10 seconds.

That’s less than one ring cycle—which means you won’t lose callers to frustration or your competition. 

20,000 robocalls filtered per month.

Our technology ensures we don’t waste anyone’s time on robocalls, keeping virtual receptionists focused on the conversations that matter.

10+ hours
gained per month.

Whether you need to work, sleep, or catch up on your to-do list, we’ll give you more time to do what matters.

20 years of connections made.

There’s call answering and then there’s providing an oh-wow-you-just-made-my-day caller experience. Ruby has been doing both since 2003.

Mobile App

Meet the Ruby app.

Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t.

 

Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

 

Read receptionist messages and voicemail transcriptions, set follow-up reminders, and track usage and call volume throughout the month.

 

Show your Ruby-hosted business number as your caller ID when you make calls from the app and keep your personal number private.

Work from anywhere, never miss an opportunity, and make a great impression.

Resources

Learn more about how virtual receptionists work.

We’ve written the book about virtual receptionists. Scratch that—we’ve written several. Explore our resources to learn how virtual receptionist services work, their ROI, and what to look for in a provider.

Industry solutions

Legal
Home services
Business services
Financial services
Small businesses

Industries

Ruby for attorneys and law firms

Ruby is the leading client communication solution for legal professionals. Learn how our key features delight clients while increasing billable hours.

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Industries

Ruby for home services

Plumbers, roofers, electricians, HVAC technicians, landscapers, and other home services businesses depend on Ruby to save time and generate leads.

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Industries

Ruby for business services

Consultants, creative firms, IT providers, and countless others use Ruby to ensure clients experience the personalized service they deserve.

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Industries

Ruby for financial services

CPAs, CFPs, and other accounting professionals rely on Ruby to create personal connections with new and existing clients.

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Industries

Ruby for small businesses

Whether you just launched or have been serving your community for years, consider Ruby your partner for gaining and retaining customers.

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Ready to get started?

Ruby virtual receptionist pricing starts at $245 per month. Explore our plans and find out why 14,000+ businesses trust Ruby.

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A virtual receptionist ensures your calls are professionally answered, enhancing customer service and freeing your team to focus on core tasks. They help your organization seize every opportunity to drive business growth.

Virtual receptionists handle tasks like answering calls, scheduling appointments, capturing leads, providing customer support, and routing messages. Some also offer bilingual support and 24/7 availability.

Yes, virtual receptionists are worth the investment. They can improve client communication, increase sales and customer satisfaction, and reduce operational burdens, offering a cost-effective solution for businesses.

Costs vary based on service plans and call volume but typically range from $150 to $1,000+ per month. Many providers offer flexible packages to suit different business needs.

Your partner in gaining
and retaining customers.

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Before you go...

Looking for more information about virtual receptionists? Learn the essentials in our free guide.

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