Deliver personal experiences online and over the phone with one central point for communication.
Teaming up with best-in-class organizations to grow your business.
Attorneys, small firms, and other legal professionals.
Roofers, plumbers, HVAC, landscapers, and contractors.
Marketing firms, IT, insurance agents, designers, and agencies.
Doctors, dentists, solo practitioners, chiropractors, and other providers.
CPAs, business consultants, tax experts, and financial advisors.
Freelancers, solopreneurs, small teams, startups, and more.
Discover how other small businesses have secured success by investing in customer communication.
We analyzed 62 million calls small businesses received from 2018 to 2022. Explore the insights—from new customer growth over the phone to changing rates of frustrated callers, robocalls, and more.
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Solutions
Ready to transform your business? Ruby’s virtual receptionists are here to save you time, delight your callers, and capture new customers or clients. Experience how we’re so much more than an answering service.
Watch our video to learn how virtual receptionists create personal connections, delight callers, and capture opportunities that empower businesses to grow and thrive.
Virtual Receptionists
Call handling. Screening. Live transfers. Message taking. Lead capture. The live virtual receptionists at Ruby do it all while creating real, meaningful connections.
Full-time, part-time, overflow, after-hours—Ruby’s virtual receptionists are there for your callers whenever they need you.
Don’t want 24/7 answering? No problem. Ruby gives you unlimited voicemail boxes with customized greetings. Check recordings and transcripts instantly.
Stay connected, update your call handling instructions, call and text from your business number, and more.
Answer only the calls you want to answer. We’ll handle the rest. Send all or some of your calls to Ruby, or use us as backup.
Ruby captures potential new customers or clients while screening out solicitors and unwanted calls. We’re happy to transfer leads directly to you.
Automatically route robocalls to your Ruby voicemail box—we don’t answer them live or charge you for them.
Tap into enhanced features and save money by using Ruby to host your business number. You can even eliminate your phone bill!
Need to confirm an appointment or gather details from a client? Send Ruby a request through the app and we’ll handle the call.
All Ruby receptionists complete HIPAA training, and we have additional HIPAA security on-site to protect you and your patients’ information.
That’s less than one ring cycle—which means you won’t lose callers to frustration or your competition.
20,000 robocalls filtered per month.
Our technology ensures we don’t waste anyone’s time on robocalls, keeping virtual receptionists focused on the conversations that matter.
10+ hours
gained per month.
Whether you need to work, sleep, or catch up on your to-do list, we’ll give you more time to do what matters.
Countless connections made.
There’s call answering and then there’s providing an oh-wow-you-just-made-my-day caller experience. Ruby does both.
Mobile App
Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t.
Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.
Read receptionist messages and voicemail transcriptions, set follow-up reminders, and track usage and call volume throughout the month.
Show your business number as your caller ID when you make calls from the app, send and receive text messages, and keep your personal number private.
Work from anywhere, never miss an opportunity, and make a great impression.
“We did try another local virtual receptionist company, however, we missed the high-quality service that we came to rely on from Ruby. The receptionists at Ruby always sounded confident and were able to convey a sense of professionalism to potential clients. We returned to Ruby after 2 months away. We consider Ruby as a good investment in our business as we are confident with Ruby being the first impression of our firm for potential clients.”
Rupa Karyampudi
Legal
MK Disability Lawyers
Five-star Trustpilot review
Resources
We’ve written the book about virtual receptionists. Scratch that—we’ve written several. Explore our resources to learn how virtual receptionist services work, their ROI, and what to look for in a provider.
Ruby virtual receptionist pricing starts at $219 per month. Explore our plans and learn more about why 14,000+ businesses trust Ruby.
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Looking for more information about virtual receptionists? Learn the essentials in our free guide.
