Ruby is the live, 24/7 virtual receptionist that manufacturing businesses trust.
- Ruby helps manage the constant phone interruptions so you can stay focused
- With Ruby as a team member, rest assured that your customers, vendors, and suppliers are greeted by a real voice and supported by people who understand your business
- Even in difficult times like worker shortages, unexpected PTO, or in off-hours, we’ve got your customer calls and chats handled
Contact Ruby today.
Ruby is more than a virtual receptionist for manufacturing companies – we’re a valuable member of the team.
Live routing & additional lines
Sales, legal, warehouse – with so many departments, routing callers to the right line is a full-time job. Ruby makes it simple, directing your business lines to our call center and routing calls from there.
Call screening
Not only does Ruby greet customers and route calls, but we filter out cold calls and answer basic customer questions as well! We answer personalized FAQs and keep annoying robocalls from ever reaching your ear.
24/7/365 live coverage
Leave the office knowing you aren’t leaving the phones unattended. Ruby’s team of receptionists will cover the phones whenever you can’t – nights, weekends, even holidays.
Spanish-speaking answering service
Our bilingual receptionists are trained to answer calls in both English and Spanish. No matter where your customers are calling from, Ruby greets them with a friendly, professional voice, ready to answer their questions.
Over 14,000 businesses trust Ruby to meet and exceed customer expectations.
With a 4.6 TrustPilot Score and thousands of happy customers, Ruby has a long track record of helping business owners win back their workday.
“I love Ruby. The whole team is awesome. The pricing is spot on. It has helped our company a lot by not missing any phone calls. I would recommend Ruby to anyone looking for professional call service.”
“The people. It’s all about the people, their professionalism, and my confidence that they can represent my company. It’s the people, baby!”
“The highest level of professional service we have ever encountered in our past 28 years of being in this industry. We are so glad to have Ruby as a member of our team.”
Ruby is here to help you upgrade your customer experience.
Find the plan for you and get started today!
