Win clients with Ruby.

Rocket Matter members save 6% on Ruby’s virtual receptionist and live chat services with promocode ROCKETMATTER!

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Ruby hero photo

All business is personal.

Impressive first impressions. 

Boot the bot. Ruby’s live, friendly receptionists and chat specialists capture contact information, answer questions, and connect you with your next best customer. 

Raising the bar is standard. 

Give your callers the five-star customer service experience they expect with custom greetings, tailored-to-fit call handling, and 24/7 accessibility via live chat. 

Relationships mean loyalty.

Create connections and turn your potential customers into raving fans of your business—with moments they’ll remember from the very first “hello!”

Success Stories

“Ruby allows my office to focus on our work, while knowing all our calls will be answered by a friendly, live human. Engaging Ruby was one of the smartest things I did when I opened my own firm, and a key to my firm’s success.”

Michael Downey
Downey Law Group

“Our business’s best months have been Ruby removes at least 2 or 3 interruptions in my day – that, by itself, is worth what I pay for Ruby. “

Dean Alterman
Alterman Law Group

“I have received many compliments from fellow attorneys who have called my office and spoken to one of Ruby’s receptionists. Ruby’s service is one of the best investments I have made for my firm.”

Kimberley Klein
Klein Law Group, PC

“As a small business owner, having Ruby answer my calls live has been the best thing for my business. They provide excellent service, the app works really well, and their communication is spot on. They are dedicated to your clients having the best experience possible.”

John Chang
Patinelli and Chang

More than a friendly “hello.”

Our bilingual virtual receptionists are there to transfer calls, take messages, and screen solicitors, empowering you to focus on all the decisions only you can make. 

Chat for Attorneys

Night owls and early birds.

Our Ruby chat specialists are always available, twenty-four hours a day, seven days a week to make connections on your behalf. Easy to set up, hard to live without.

We bring it all together.

Our receptionist service integrates with the tools you already use—like Clio Manage, Clio Grow, Nextiva, and Rocket Matter. As they say, team work makes the dream work. 

The ROI of Personal Connections

Discover the potential organic growth your firm can experience by building more meaningful connections with yo…

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Use promo code ROCKETMATTER to receive 6% off.

Live virtual receptionists & 24/7 live chat.

Most Popular

Call Ruby 100

  • Up to 100 Receptionist Minutes
  • $319/Monthly

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Call Ruby 350

  • Up to 350 Receptionist Minutes
  • $999 Monthly

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Call Ruby 500

  • Up to 500 Receptionist Minutes
  • $1399 Monthly

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Ask about our 24/7 website lead capture – free with all plans!

Key features in all plans:

Professional Receptionists

  • Available 24/7/365, as full time, part time, or back up support
  • Trained to sound like they’re part of your staff
  • Conversations in English or Spanish
  • Live-transferring
  • Outbound calls placed on your behalf

Robust Mobile App

  • Ruby hosted business numbers
  • Local & toll free business numbers
  • Call & text from the Ruby app
  • Call notifications sent to your phone
  • Immediate access to messages
  • One touch call holding

Customized Experiences

  • Pricing to fit your business
  • Personalized greetings
  • Customized Frequently Asked Questions
  • Specific customer/lead information collected
  • 7 hold music options

Expansive Capabilities

  • HIPAA-compliant services available
  • Call routing by type of call
  • Appointment scheduling
  • Custom after-hours call routing options
  • Voicemail transcriptions
  • Usage alerts
  • Automated lead capture tool for your website

Efficient Integrations

  • Clio Manage
  • Clio Grow
  • Rocket Matter
  • Grasshopper

Quality Customer Care

  • Customers reporting a 94% satisfaction rate
  • A dedicated Customer Success team
  • Quick response times
  • Product information & how-to’s in the Ruby Help Center
  • Convenient call handling updates
Most Popular

Chat Ruby 10

  • Up to 10 Chats
  • $129 Monthly

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Most Popular

Chat Ruby 50

  • Up to 50 Chats
  • $469 Monthly

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Key features in all plans.

Live Chat Specialists

  • 24/7/365 website coverage
  • A team of highly-trained, professional specialists
  • Chat transcripts
  • Call-connect feature brings warm leads right to your phone

Personalized Experiences

  • Multiple chat plans to fit the needs of your web visitors
  • HIPAA compliant chat services available
  • Customized Frequently Asked Questions
  • Chatbox designed to fit seamlessly into your website

Quality Customer Care

  • Customers reporting a 94% satisfaction rate
  • Chat implementation and ongoing support
  • Quick response times

Bundled plans include all the benefits of Call Ruby and Live Chat. Simply add the cost of your reception plan to the bundle price:

Most Popular

Bundled Chat Ruby 10

 

Your Call Ruby Plan

+

Up to 10 Chats for $99

Save $30/month off the regular Chat Ruby 10 plan

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Most Popular

Bundled Chat Ruby 50

 

Your Call Ruby Plan

+

Up to 50 Chats for $399

Save $70/month off the regular Chat Ruby 50 plan

Sign up

Key features in all bundled plans.

Your All-In-One Service

  • Plans to fit your unique needs
  • 24/7/365 coverage for your phone & website
  • HIPAA-compliant services available
  • 100% live, personalized communication
  • Custom FAQs & lead capture
  • Voicemail & chat transcripts
  • Shared dashboard to view activity

Live Virtual Receptionists

  • Notifications via the app & email
  • Custom greetings
  • Bilingual answering
  • Call routing by type of call
  • Easy-to-update call handling options
  • Outbound calls made by Ruby on your behalf
  • Call & text from your business number in the Ruby app
  • Local area phone number
  • Toll-free numbers available

Exceptional Chat Specialists

  • Customize engagement by webpage
  • Responses within one minute
  • Customize information chat specialists collect
  • Address sales objections with custom responses
  • Follow-up with live call connect
  • Chat implementation & ongoing support

Privacy Policy

©  2020 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc. 

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Ready to turn more callers into customers?

Missed connections translate to lost revenue. With Ruby, you have a partner in gaining and retaining customers. Plus, we’re so confident you’ll love our service, we offer a 21 day money-back guarantee*.

*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.