Use code RUBY for 0% off

Partners / Ruby Reads

Sample headline text

COMPANY_NAME members will receive a PERCENT_DISCOUNT quarterly rebate on Ruby’s virtual receptionist and live chat services!

Welcome to the small business book club.

Become a Reader
Ruby hero photo

Become a Ruby Reader.

Better your business.

Grow your network.

Read more books.

The latest.

Somita Basu, Ruby customer and a Founding Principal of Norton Basu LLP, joins Ruby Reads to talk about the role of mercy in law with Bryan Stevenson’s Just Mercy.


Get her thoughts on the blog.

Join the conversation!

Tune in to our Facebook group for live events, conversations, and previews of upcoming books.

TAKE ME THERE
Real Ruby Receptionists

Meet Ruby.

Hi! We’re Ruby—a virtual receptionist and live chat company—and we believe in the power of small business owners, just like you.

Ruby’s success was made possible by a little luck, a whole lot of heart, and the ideas found in one single book.

So, it is with our own small business roots that we present Ruby Reads! A place where subject matter and industry experts merge with seasoned small business owners and future entrepreneurs to ask questions, share resources, and get literary.

Have a book recommendation? Questions? Ideas? We’re here for it. Send it to us at rubyreads@ruby.com!

Subscribe to the Ruby Reads newsletter!

Get your next book on Ruby!

When you sign up for Ruby’s live, virtual receptionist or chat services, you also get three months of Audible…on us!

GET RUBY

Privacy Policy

©  2021 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc. 

Gain & Retain Clients with Ruby

We’re your all-in-one caller-impressing, privacy-protecting, experience-creating team. Our optional features include appointment scheduling, bilingual answering, outbound calling and more!

Potential clients search for your business online—they may be on your website right now! Ruby’s 24/7 live chat solution ensures you never miss an opportunity to respond, capture contact information, and land your next client.

Create connections and turn your potential customers into raving fans of your business—with moments they’ll remember from the very first “hello!”

“A really nice fit for our business needs. Service has been so helpful with time management and prioritizing work.”
A happy user

Use promo code X to receive your Y% discount.

Bundled Chat Ruby 10

Bundled Chat Ruby 30

Bundled Chat Ruby 50

Most popular

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all bundled plans

Your all-in-one solution

  • Plans to fit your unique needs
  • 24/7 coverage for your phone and website
  • HIPAA-compliant services available
  • 100% live, personalized communication
  • Custom FAQs & lead capture
  • Voicemail and chat transcripts
  • Shared dashboard to view activity

Live virtual receptionists

  • Notifications via the app and email
  • Custom greetings
  • Bilingual answering
  • Call routing by type of call
  • Easy-to-update call handling options
  • Outbound calls made by Ruby on your behalf
  • Call and text from your business number in the Ruby app
  • Local area phone number
  • Toll-free numbers available

Managed live chat

  • Customize engagement by webpage
  • Responses within one minute
  • Customize information Ruby collects
  • Address sales objections with custom responses
  • Follow-up with live call connect
  • Chat implementation and ongoing support

50 minutes per month

$235/month

100 minutes per month

$375/month

200 minutes per month

$680/month

Most popular

500 minutes per month

$1,640/month

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all Call Ruby plans

Professional receptionists

  • Available 24/7/365, as full time, part time, or back up support
  • Trained to sound like they’re part of your staff
  • Conversations in English or Spanish
  • HIPAA-compliant service available
  • PCI-compliant service available

Robust app and portal

  • Call and text from the app and portal
  • Immediate access to messages
  • One-touch call holding via the app

Expansive capabilities

  • Appointment scheduling
  • New client intake via webforms
  • Call routing by type of call
  • Payment processing in a secure facility
  • FAQs and local weather information

Customized experiences

  • Custom after-hours call routing options
  • Conditional no-answer forwarding to Ruby
  • Personalized greetings
  • 7 hold music options
  • Local and toll-free business numbers

Quality customer care

  • Ruby customers report a 94% satisfaction rate
  • A dedicated Customer Success team
  • Convenient call handling updates
  • 2-hr average response time
  • 73 net promoter score

Efficient integrations

  • Zapier
  • Clio Manage
  • Clio Grow
  • Rocket Matter
  • MyCase

10 chats per month

$135/month

30 chats per month

$315/month

50 chats per month

$490/month

Most popular

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all plans

Get control and visibility over company spending.

Your All-In-One Service

  • Plans to fit your unique needs
  • 24/7/365 coverage for your phone & website
  • HIPAA-compliant services available
  • 100% live, personalized communication
  • Custom FAQs & lead capture
  • Voicemail & chat transcripts
  • Shared dashboard to view activity

Live Virtual Receptionists

  • Notifications via the app & email
  • Custom greetings
  • Bilingual answering
  • Call routing by type of call
  • Easy-to-update call handling options
  • Outbound calls made by Ruby on your behalf
  • Call & text from your business number in the Ruby app
  • Local area phone number
  • Toll-free numbers available

Exceptional Chat Specialists

  • Customize engagement by webpage
  • Responses within one minute
  • Customize information chat specialists collect
  • Address sales objections with custom responses
  • Follow-up with live call connect
  • Chat implementation & ongoing support

Key features in all Chat Ruby plans

Managed live chat

  • 24/7/365 website coverage
  • A team of highly-trained, professional specialists
  • Chat transcripts
  • Call-connect feature brings warm leads right to your phone

Personalized experiences

  • Multiple chat plans to fit the needs of your web visitors
  • HIPAA-compliant chat services available
  • Customized frequently asked questions
  • Chat box designed to fit seamlessly into your website

Quality customer care

  • Ruby customers report a 94% satisfaction rate
  • Chat implementation and ongoing support
  • Quick response times

35,600+ calls handled per day.

10+ hours gained per month.

1.6 million+ leads generated per year.

Ready to experience Ruby for your business?