Win clients with Ruby.
State Bar of Michigan members save 6% on Ruby’s virtual receptionist and live chat services with promocode SBM!
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All business is personal.
Impressive first impressions.
Boot the bot. Ruby’s live, friendly receptionists and chat specialists capture contact information, answer questions, and connect you with your next best customer.
Raising the bar is standard.
Give your callers the five-star customer service experience they expect with custom greetings, tailored-to-fit call handling, and 24/7 accessibility via live chat.
Relationships mean loyalty.
Create connections and turn your potential customers into raving fans of your business—with moments they’ll remember from the very first “hello!”
More than a friendly “hello.”
Our bilingual virtual receptionists are there to transfer calls, take messages, and screen solicitors, empowering you to focus on all the decisions only you can make.
Night owls and early birds.
Our Ruby chat specialists are always available, twenty-four hours a day, seven days a week to make connections on your behalf. Easy to set up, hard to live without.
We bring it all together.
Our receptionist service integrates with the tools you already use—like Clio Manage, Clio Grow, Nextiva, and Rocket Matter. As they say, team work makes the dream work.
The ROI of Personal Connections
Discover the potential organic growth your firm can experience by building more meaningful connections with yo…
DOWNLOADUse promo code SBM to receive 6% off.
Live virtual receptionists & 24/7 live chat.
Ask about our 24/7 website lead capture – free with all plans!
Key features in all plans:
Professional Receptionists
- Available 24/7/365, as full time, part time, or back up support
- Trained to sound like they’re part of your staff
- Conversations in English or Spanish
- Live-transferring
- Outbound calls placed on your behalf
Robust Mobile App
- Ruby hosted business numbers
- Local & toll free business numbers
- Call & text from the Ruby app
- Call notifications sent to your phone
- Immediate access to messages
- One touch call holding
Customized Experiences
- Pricing to fit your business
- Personalized greetings
- Customized Frequently Asked Questions
- Specific customer/lead information collected
- 7 hold music options
Expansive Capabilities
- HIPAA-compliant services available
- Call routing by type of call
- Appointment scheduling
- Custom after-hours call routing options
- Voicemail transcriptions
- Usage alerts
- Automated lead capture tool for your website
Efficient Integrations
- Clio Manage
- Clio Grow
- Rocket Matter
- Grasshopper
Quality Customer Care
- Customers reporting a 94% satisfaction rate
- A dedicated Customer Success team
- Quick response times
- Product information & how-to’s in the Ruby Help Center
- Convenient call handling updates
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