Ruby is here for you.
State bar of Texas members save 8% on Ruby’s virtual receptionist and live chat services with promo code TEXASBAR! Want to learn more about how 2020 shifted customer experience trends for 2021. Download our report now.Download Now!
All business is personal.
Impressive first impressions.
Boot the bot. Ruby’s live, friendly receptionists and chat specialists capture contact information, answer questions, and connect you with your next best customer.
Raising the bar is standard.
Give your callers the five-star customer service experience they expect with custom greetings, tailored-to-fit call handling, and 24/7 accessibility via live chat.
Relationships mean loyalty.
Create connections and turn your potential customers into raving fans of your business—with moments they’ll remember from the very first “hello!”
“Ruby allows my office to focus on our work, while knowing all our calls will be answered by a friendly, live human. Engaging Ruby was one of the smartest things I did when I opened my own firm, and a key to my firm’s success.”
Downey Law Group
“Our business’s best months have been Ruby removes at least 2 or 3 interruptions in my day – that, by itself, is worth what I pay for Ruby. “
Alterman Law Group
“I have received many compliments from fellow attorneys who have called my office and spoken to one of Ruby’s receptionists. Ruby’s service is one of the best investments I have made for my firm.”
Klein Law Group, PC
“As a small business owner, having Ruby answer my calls live has been the best thing for my business. They provide excellent service, the app works really well, and their communication is spot on. They are dedicated to your clients having the best experience possible.”John Chang
Patinelli and Chang
More than a friendly “hello.”
Our bilingual virtual receptionists are there to transfer calls, take messages, and screen solicitors, empowering you to focus on all the decisions only you can make.
Night owls and early birds.
Our Ruby chat specialists are always available, twenty-four hours a day, seven days a week to make connections on your behalf. Easy to set up, hard to live without.
We bring it all together.
Our receptionist service integrates with the tools you already use—like Clio Manage, Clio Grow, Nextiva, and Rocket Matter. As they say, team work makes the dream work.
Use promo code
TEXASBAR to receive 8% off.
Live virtual receptionists & 24/7 live chat.
Bundled plans include all the benefits of Call Ruby and Live Chat. Simply add the cost of your reception plan to the bundle price:
Bundled Chat Ruby 10
Your Call Ruby Plan
Up to 10 Chats for $99
Save $30/month off the regular Chat Ruby 10 plan
Bundled Chat Ruby 30
Your Call Ruby Plan
Up to 30 Chats for $249
Save $50/month off the regular Chat Ruby 30 plan
Bundled Chat Ruby 50
Your Call Ruby Plan
Up to 50 Chats for $399
Save $70/month off the regular Chat Ruby 50 plan
Don’t see the right plan? Reach out to Ruby for additional options!
Key features in all bundled plans.
Your all-in-one service
- Plans to fit your unique needs
- 24/7/365 coverage for your phone & website
- HIPAA-compliant services
- 100% live, personalized communication
- Custom FAQs & lead capture
- Voicemail & chat transcripts
- Shared dashboard to view activity
Free your phone
- Notifications via the app & email
- Custom greetings
- Optional bilingual answering
- Call routing by type of call
- Update call handling preferences anytime
- Outbound calls made by Ruby on your behalf
- Call & text from your business number in the Ruby app
- Local area phone number; Toll-free numbers available
Upgrade your website
- Customize engagement by webpage
- Responses within one minute
- Customize information chat specialists collect
- Address sales objections with custom responses
- Follow-up with live call connect
- Chat implementation & ongoing support
Your business needs are unique, and your reception & chat plan should be built to match!
First, we get to know you and your unique business needs. What kind of business do you have? What are your goals? In what ways can we help?
Next, we build a plan. From functioning as your first and primary point of contact to being your backup, we’re here for you how you need us.
Finally, nothing is ever final! We are happy to work with you, adjusting our services to best suit your needs as your business evolves.
We’re so sure you’ll love our services, we offer a no-questions-asked 21-day money back guarantee*. Let’s turn that “ring, ring” into “cha-ching.”
*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service, please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.
© 2020 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc.