Use code PROMO for X% off your Ruby service.

Customer Referral

Achieve more with Ruby.

COMPANY_NAME members receive a PERCENT_DISCOUNT discount on Ruby’s virtual receptionist services!

Win More Business

Complete your signup and start WOWing your customers with Ruby.

Get ready to enjoy the rewards of Ruby.

Your friend must really like you, because they personally referred you to learn more about Ruby’s live virtual receptionist and 24/7 chat services—making you eligible for a $150 reward when you become a customer!

~~Simply use the links below to get started.~~

Ruby Chat Service

Ruby Receptionist Service

9.6
TrustScore431 reviews

Numbers don’t lie.

20%+boost in new business leads.
10hrs+ of distraction-free time gained back per month.
10% increase in customer happiness.

As reported by a majority of respondents to Ruby’s February 2019 Customer Survey.

Two ways to WOW your customers with Ruby!

Live Virtual Receptionists

• 24/7/365 live call answering service

• Friendly, US-based receptionists

• Call-handling tailored to your business

• Outbound calling & meeting scheduling

• Real time-updates & notifications

• Text or call from your Ruby number

• Manage availability from Ruby’s app

• Evening & weekend coverage included

• Bi-lingual service available

Explore Plans

24/7 Live Chat Services

• Friendly, US-based specialists

• Chats tailored to your business

• Answer customer questions

• Gather lead contact info

• Connect calls directly to your team

• Receive notifications via text or email

• 100% response rate to chats

• 40% increase in online conversions

Explore Plans

Hundreds of Ways to Use Your $150 Thank You Reward!

We offer hundreds of ways you can use your $150 reward, including gift cards for your favorite retailers, prepaid Visa cards, as well as tons of opportunities for you to give back with charitable donations. Take a sneak peek at just a few of them below and view the full list when you sign up!

Sign Me Up

Visa & Retail Gift Cards

Contribute to a cause you care about with charitable donations. We are grateful that we have an opportunity to help small businesses like yours thrive. Thank you for appreciating our services – we certainly appreciate you!

* Referral reward cannot be combined with other offers.

Success Stories

“As a large doggie daycare we are constantly on the go. Thanks to Ruby and their extended hours, we have a live human answering our phones and we regularly have clients ask ‘Who is the new employee I spoke to on the phone?’ Thanks Ruby – we give it two paws up!!”
Amy Parsons
Canine Creature Comforts

“Ruby is humans caring about humans, when I thought I was only hiring someone to answer my phones.”
Megan Thornton
NW Benefit Strategies

“Ruby’s service has helped elevate the presentation of my company and I fully recommend them to any small business looking for a top notch front-end experience.”
Chad Higgins
Time Music Agency

“As a life-long techie, I knew I wanted to leverage technology to maximize my practice while minimizing my workload. Ruby’s mobile app grants me the ability to work from anywhere, anytime as it places Ruby at my fingertips-literally.”
Neil Tyra
The Tyra Law Firm

Privacy Policy
Terms & Conditions

Gain and retain clients with Ruby.

Grow your business.

We turn every call into an opportunity for your business with 24/7 answering. Our optional features include appointment scheduling, bilingual answering, outbound calling, and more!

Here when you need us.

Answer only the calls you want to answer. We’ll handle the rest. Send all or some of your calls to Ruby, or use us as backup.

Stay informed and connected.

After a receptionist wraps up a call, we send a notification via email, text, or the Ruby app. Stay connected and on top of your call activity at any time, from any device.

“Ruby’s virtual receptionist service is a lifesaver for my small business. They answer my business phone and schedule consultations for new clients using Calendly. They take messages from other callers with helpful details. My clients say they are friendly and helpful. Thank you Ruby!”

Emily Hines

5-star Trustpilot review

Use promo code X to receive your Y% discount.

Bundled: 10 chats
per month

Bundled: 30 chats
per month

Bundled: 50 chats
per month

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all bundled plans

Your all-in-one solution

Plans to fit your unique needs
24/7 coverage for your phone and website
HIPAA-compliant services available
100% live, personalized communication
Custom FAQs & lead capture
Voicemail and chat transcripts
Shared dashboard to view activity

Live virtual receptionists

Notifications via the app and email
Custom greetings
Bilingual answering
Call routing by type of call
Easy-to-update call handling options
Outbound calls made by Ruby on your behalf
Call and text from your business number in the Ruby app
Local area phone number
Toll-free numbers available

Managed live chat

Customize engagement by webpage
Responses within one minute
Customize information Ruby collects
Address sales objections with custom responses
Follow-up with live call connect
Chat implementation and ongoing support

50 minutes per month

$245/month

100 minutes per month

$385/month

200 minutes per month

$705/month

500 minutes per month

$1,695/month

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all virtual receptionist plans

Professional receptionists

Available 24/7/365, as full time, part time, or back up support
Trained to sound like they’re part of your staff
Conversations in English or Spanish
HIPAA-compliant service available
PCI-compliant service available

Robust app and portal

Call and text from the app and portal
Immediate access to messages
One-touch call holding via the app

Expansive capabilities

Appointment scheduling
New client intake via webforms
Call routing by type of call
Payment processing in a secure facility
FAQs and local weather information

Customized experiences

Custom after-hours call routing options
Conditional no-answer forwarding to Ruby
Personalized greetings
7 hold music options
Local and toll-free business numbers

Quality customer care

Ruby customers report a 94% satisfaction rate
A dedicated Customer Success team
Convenient call handling updates
2-hr average response time
73 net promoter score

Efficient integrations

Zapier
Clio Manage
Clio Grow
Rocket Matter
MyCase

10 chats per month

$140/month

30 chats per month

$330/month

50 chats per month

$510/month

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all plans

Get control and visibility over company spending.

Your All-In-One Service

Plans to fit your unique needs
24/7/365 coverage for your phone & website
HIPAA-compliant services available
100% live, personalized communication
Custom FAQs & lead capture
Voicemail & chat transcripts
Shared dashboard to view activity

Live Virtual Receptionists

Notifications via the app & email
Custom greetings
Bilingual answering
Call routing by type of call
Easy-to-update call handling options
Outbound calls made by Ruby on your behalf
Call & text from your business number in the Ruby app
Local area phone number
Toll-free numbers available

Exceptional Chat Specialists

Customize engagement by webpage
Responses within one minute
Customize information chat specialists collect
Address sales objections with custom responses
Follow-up with live call connect
Chat implementation & ongoing support

Key features in all live chat plans

Managed live chat

24/7/365 website coverage
A team of highly-trained, professional specialists
Chat transcripts
Call-connect feature brings warm leads right to your phone

Personalized experiences

Multiple chat plans to fit the needs of your web visitors
HIPAA-compliant chat services available
Customized frequently asked questions
Chat box designed to fit seamlessly into your website

Quality customer care

Ruby customers report a 94% satisfaction rate
Chat implementation and ongoing support
Quick response times

35,600+ calls handled per day.

10+ hours gained per month.

1.6 million+ leads generated per year.

Customer Referral

Achieve more with Ruby.

Win More Business

Get ready to enjoy the rewards of Ruby.

Want to learn more about Ruby?

Numbers don’t lie.

Two ways to WOW your customers with Ruby!

Hundreds of Ways to Use Your $150 Thank You Reward!

Visa & Retail Gift Cards

Contribute to a cause you care about with charitable donations. We are grateful that we have an opportunity to help small businesses like yours thrive. Thank you for appreciating our services – we certainly appreciate you!

Gain and retain clients with Ruby.

Use promo code X to receive your Y% discount.

Bundled: 10 chats per month

Bundled: 30 chats per month

Bundled: 50 chats per month

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all bundled plans

Your all-in-one solution

Live virtual receptionists

Managed live chat

50 minutes per month

$245/month

100 minutes per month

$385/month

200 minutes per month

$705/month

500 minutes per month

$1,695/month

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all virtual receptionist plans

Professional receptionists

Robust app and portal

Expansive capabilities

Customized experiences

Quality customer care

Efficient integrations

10 chats per month

$140/month

30 chats per month

$330/month

50 chats per month

$510/month

Don’t see the right plan here? We have larger offerings—just talk to us!

Key features in all plans

Your All-In-One Service

Live Virtual Receptionists

Exceptional Chat Specialists

Key features in all live chat plans

Managed live chat

Personalized experiences

Quality customer care

Ready to experience Ruby for your business?

Stay up to date with all things Ruby.

For sales

For support

Already a customer?

What we do

Who we serve

Who we are

Bundled: 10 chats
per month

Bundled: 30 chats
per month

Bundled: 50 chats
per month