NACBA members save 5% on Ruby’s virtual receptionist and live chat services with promocode NACBA! Thinking about sticking with your virtual office? Great! Check out our complete guide on going virtual.
Boot the bot. Ruby’s live, friendly receptionists and chat specialists capture contact information, answer questions, and connect you with your next best customer.
Raising the bar is standard.
Give your callers the five-star customer service experience they expect with custom greetings, tailored-to-fit call handling, and 24/7 accessibility via live chat.
Relationships mean loyalty.
Create connections and turn your potential customers into raving fans of your business—with moments they’ll remember from the very first “hello!”
Success Stories
“Ruby allows my office to focus on our work, while knowing all our calls will be answered by a friendly, live human. Engaging Ruby was one of the smartest things I did when I opened my own firm, and a key to my firm’s success.”
Michael Downey Downey Law Group
“Our business’s best months have been Ruby removes at least 2 or 3 interruptions in my day – that, by itself, is worth what I pay for Ruby. “
Dean Alterman Alterman Law Group
“I have received many compliments from fellow attorneys who have called my office and spoken to one of Ruby’s receptionists. Ruby’s service is one of the best investments I have made for my firm.”
Kimberley Klein Klein Law Group, PC
“As a small business owner, having Ruby answer my calls live has been the best thing for my business. They provide excellent service, the app works really well, and their communication is spot on. They are dedicated to your clients having the best experience possible.”
John Chang Patinelli and Chang
More than a friendly “hello.”
Our bilingual virtual receptionists are there to transfer calls, take messages, and screen solicitors, empowering you to focus on all the decisions only you can make.
Night owls and early birds.
Our Ruby chat specialists are always available, twenty-four hours a day, seven days a week to make connections on your behalf. Easy to set up, hard to live without.
We bring it all together.
Our receptionist service integrates with the tools you already use—like Clio Manage, Clio Grow, Nextiva, and Rocket Matter. As they say, team work makes the dream work.
*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service, please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.
Your business needs are unique, and your plan should be built to match!
First, we get to know you and your unique business needs. What kind of business do you have? What are your goals? In what ways can we help?
Next, we build a plan. From functioning as your first and primary point of contact to being your backup, we’re here for you how you need us.
Finally, nothing is ever final! We are happy to work with you, adjusting your plan to best suit your needs as your business evolves.
*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service, please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.
How Ruby serves your business is unique, so your plan should be too.
Let’s get acquainted. Tell us about your business, your experience with live chat, and what you’re hoping to accomplish with Ruby!
After introductions are made, we get to work building a customized chat box experience that looks right at home on your website.
Ruby will evaluate your website traffic over the first 21 days and will partner with you to make any adjustments to tailor a chat plan that best suits your business.
*Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. To cancel your service and obtain a full refund for the cancelled service, please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.
