Discover how other small businesses have secured success by investing in customer communication.
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Discover 30+ customer service skills and tools you can use to optimize your customers’ or clients’ experiences.
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Lawyerist
Achieve more with 24/7 virtual receptionists. Our friendly customer service experts use industry-leading training and AI-enhanced technology to answer your calls, maximize your billable hours, and capture every opportunity
Legal capabilities
From answering calls to generating leads through your website, Ruby provides the personalized experiences your clients expect—no hiring or training required.
Ruby’s virtual receptionists screen leads and perform new client intake, schedule appointments, accept payments relay messages on your behalf with outbound calls, and much more.
90% of Ruby customers capture more billable hours than the national average for attorneys—with many recording double or more.
Whether you need full-time support, after-hours assistance, or a reliable backup, Ruby’s 24/7 bilingual service ensures we’re always available when and how you need us. We deliver a professional image and foster meaningful connections with the people you serve, at any hour of the day or night.
Engage your website visitors when they’re most receptive with friendly, trained professionals who answer in 60 seconds or less.
By integrating with the tools you use—such as Clio, MyCase, Rocket Matter, and Zapier—Ruby simplifies client management and eliminates manual updates.
With the Ruby app, you can set your availability and preferences, change call handling instructions, manage activity, and call and text from your Ruby-hosted number.
Attorney Neil Tyra uses Ruby to stay productive while ensuring new and existing clients always reach a real person.
“Ruby goes above and beyond for me. They will note my preferences and remember them during phone calls, and they even take initiative to contact me immediately on all of my numbers when a court clerk calls for an upcoming case. Truly professional!”
Andrew Bahr
Attorney
Andrew Bahr Attorney at Law
20+
years of experience serving small businesses
1.6M+
leads captured for Ruby customers per year
<10 seconds
average answer time
1.1M+
conversations handled every month
20,000
robocalls filtered per month
15,000+
businesses trust Ruby
20+
years of experience serving small businesses
1.6M+
leads captured per year
<10 secs
average answer time
1.1M+
conversations handled every month
20,000
robocalls filtered per month
15,000+
businesses trust Ruby
We can help you craft the perfect plan for your practice and the people you serve.