Make outbound calls without picking up the phone.

After you submit a request for an outbound call, you can expect Ruby to make the call within 30 minutes during the hours of 5am and 6pm Pacific, Monday through Friday. If you make your request outside of those hours, we’ll take care of it the next business day. 

Yes, you can also request outbound calls by emailing staff@ruby.com. (Note that the call may be made up to 24 hours later on the next business day if you use this method.) 

A. We’re happy to help with batch requests.* Just email the details to staff@ruby.com. (Note that the calls may be made up to 48 hours later on the next business day if you use this method.) 

*This applies to batches ranging from two to 20–30 calls. If you want Ruby to make more outbound calls at once, please contact the Customer Happiness Team.