We’re incredibly honored to be recognized by the Technology Association of Oregon as the winner of the 2020 Momentum Award, announced last night at the annual Oregon Tech Awards.
This is the first year of this particular award which honors companies on the precipice of enterprise status. To qualify, nominees must demonstrate excellent company performance in the past year with annual revenue between $50 million to almost $100 million in revenue.
When COVID hit, we knew our small business customers were facing some tough challenges. The Ruby team came together to not only move our 600 team members to remote work environments, something never done before in the history of Ruby but also fast-tracked features that would help the evolving needs of our customers, like taking our receptionists services 24/7. Our services, HR, and technology departments also came together to meet shifting call volume including hiring and remotely training 177 new staff in less than three months.
Rubys also had to redefine what it meant to Create Community. This team came together and found unique ways to translate our culture online including office hours with leadership, 2 pm Dance parties, and a Swellness campaign dedicated to making our employees’ WFH experience as comfortable as possible. And we sought to extend that support to our customers as well, launching our ‘Business Unusual’ video series that connects business owners with subject matter experts to navigate a path forward.
Human connections are so important right now and we’re incredibly honored to be recognized as a company innovating around how those personal connections can be preserved to help small businesses grow.