Phone Tips: 3 Things to Do When You Can’t Hear Your Caller

What to do when you can’t hear the other person on the phone, other than saying “I can’t hear you.” We’ve all encountered a crackly line or faint caller before— a poor phone connection can be a real drag! Each virtual receptionist at Ruby is skilled at handling all sorts of telephone calls gracefully, even […]

3 Ways SharePoint Can Make Meetings More Efficient

If you checked out last Thursday’s blog post, you already know that Ruby® Receptionists loves Microsoft SharePoint. When they’re not answering phones, our brilliant virtual receptionists look to SharePoint for training and socialization. In fact, our entire staff relies on SharePoint to share information and ideas, and we’ve found it to be an indispensable tool. SharePoint has […]

Ruby Gems: February Anniversaries!

We have three Rubys celebrating anniversaries this month! First, we are grateful that dynamic virtual receptionist Jami R. came to Ruby® one year ago. In the Client Services Department, Kendra Neal — who is also one of our fabulous blog writers, I might add — has been with us for three years. And Client Services […]