Setting Email Notifications for Common Types of Calls

If you’ve spent some time in Ruby® Receptionists’ Member Services Area lately (or have been reading the Ruby blog!), you’ve probably noticed quite a few new features. You can update our virtual receptionist team as to your whereabouts, quickly search messages, and monitor your call history all on our newly mobile-friendly Member Services site! Another new addition: you […]

Ruby takes #35 spot on the “100 Best Green Companies” list!

Yesterday, several Rubys, including our Green Team, took the local streetcar down to the Portland Art Museum to attend Oregon Business magazine’s annual 100 Best Green Companies to Work for in Oregon” luncheon. We were thrilled that our virtual receptionist service made the list for the second year in a row, and we’re honored that Ruby® placed #35 on […]

Ruby Gems: May Anniversaries!

This month has brought about some pretty exciting changes to Ruby®, but one thing that’s stayed the same: our wonderful people! We are celebrating several milestone anniversaries this month, including Director of Receptionist Services Jewel Miller’s seventh year at Ruby! Annie M. has been charming callers as a virtual receptionist at Ruby for four years and receptionist Serenity S. […]

View Your Messages Right in Ruby’s Member Services Area!

Did you know that you can look up messages our virtual receptionists have taken for you, right in Ruby® Receptionists’ Member Services Area? And with our newly mobile-friendly redesign, it’s gotten even easier to sort and search for messages on the go! Though every message is immediately sent to you via email and/or text, it’s […]

Even More Ways to View Your Call History in Ruby’s Member Services Area

We’ve told you a little bit about the slick new look of your call history in Ruby® Receptionists’ Member Services Area. In its handy “List” form, you can quickly review each phone call that our virtual receptionist team answered for your company, complete with running totals of the minutes involved. However, if you’d like to play around with the data […]

Messages from Ruby’s Virtual Receptionists Are Now Even Better!

Today marks the first full day that our live virtual receptionist service is operating on our customized new platform! You’ve heard that our clients now hear a beep when one of our virtual receptionists cheerfully transfers a call live, and one other difference clients may notice right off the bat: additional info in messages! You’ll still […]