Turn “No” into an Opportunity to Grow Your Business

5 Ways to Cultivate Customer Delight

When you’re looking to expand your customer base, the last thing you want to say to a potential new client is “No,” as in “No, we don’t do that…” When a prospect makes the effort to contact you, you naturally want to WOW them with a “You bet we can!” or “Certainly — we’re great at […]

You Know You’re a Ruby When…

Without even glancing at our name tags, folks will come up to us at events and ask, “Are you with Ruby?!” It’s a quality that sticks with you, even when you’re not on the clock. In today’s post, our team tries to put the feeling into words! You know you’re a Ruby when… …you wish people a good day as often […]