The three keys to building a WOW-worthy culture.

Want to build a company culture that consistently WOWs customers? These three words are the keys to motivating your team to deliver unforgettable customer experiences: Incent, Inspire, and Empower Incent. Rewarding employees isn’t new; but what exactly are you incentivizing? Take a moment to think about the outcomes you’d like to see. When Ruby first […]

Ruby’s Sixth Annual Volunteer Night at the Oregon Food Bank

Each year around the holidays, Ruby’s virtual receptionists and staff gather at the Oregon Food Bank to package food for those in need. This year, we expanded our tradition: Since we added a second office in nearby Beaverton, Oregon, we decided to volunteer in each city and support both our local communities! In the two […]

Holiday Hold Music Is Here!

Add a little holiday cheer to your hold music! While our bright virtual receptionists are trying your line, your callers can hear a medley of Christmas classics with our free Holiday hold music: We also have six other year-round favorites, or for a small hosting fee, you’re welcome to use your own custom music or […]