Client Spotlight: Conroy Consults

We were excited to chat with Karin Conroy, owner of Conroy Consults, a marketing firm for lawyers and law firms that specializes in website design and development. Ruby has been her full-time receptionist for six months! What makes a great lawyer website? Good question! It would be so much easier if there were one simple […]

How to verify information with style.

Verifying a caller’s name and contact information can be tricky, especially when you’re trying to sound friendly and familiar. We suggest skipping verification when possible, but when 100% accuracy is a must, here are some tips for gathering info gracefully: Take a guess. Are you familiar with the caller’s name? Take a crack at spelling it. Is that Smith, S-M-I-T-H? Even […]