Ruby & Clio—together at last!

At Ruby®, we know communicating with clients is a critical part of an attorney’s job, but also one that can take up a great deal of time and energy. Keeping track of that communication can prove even more difficult. Ruby and Clio® want to alleviate this burden and streamline attorney and client communication with our […]

Top 5 customer service stories from 2015.

As we enter the age of the customer, companies of all sizes and industries are working fervidly to create processes that improve service. Yet, great customer experiences are not something you can program or proceduralize—they come from compassionate employees who feel empowered to go above-and-beyond for their customers. Here are five of our favorite service […]