WOW customers by delivering the unexpected.

The Ritz-Carlton is famous for anticipating the needs of their guests, winning dedicated lifelong customers in the process (and getting some pretty great press). How do their employees achieve the impressive task of providing guests with what they need before they ask for it, or even think of it? By making it a priority: “Anticipation […]

Ruby Receptionists named finalist for the 2016 OEN Tom Holce Entrepreneurship Awards.

The OEN Tom Holce Entrepreneurship Awards honor the skill and courage it takes for entrepreneurs to create a business out of an idea. The awards are intended to not only celebrate entrepreneurs, but to highlight their importance to the region’s economy. Ruby was announced as a finalist for the Growth Stage Company Award category which […]