5 common challenges facing small business (and how to overcome them).

Difficulties faced by small businesses include: These challenges require careful preparation and strategic planning to overcome. The path of starting a small business is paved unevenly, with many pitfalls and obstacles to jump. Entrepreneurs are tasked with taking an idea from the early stages all the way through to sales, marketing, and delivering that product […]

What does it mean to be a customer service champion?

This week is International Customer Service Week, and as such, we’re sharing interviews with unique perspectives on what it means to be a champion of customer service. At Ruby, Problem Solvers & Happiness Makers live up to their job titles by assisting customers with account updates and head-scratching technology questions. They deliver legendary customer service by […]