Receptionist etiquette tip: skip that “at” for a more professional exchange.

Ah, grammar. In school, you may have been scolded in the past for ending a sentence with a preposition, but it turns out there’s actually no real rule against it. (Get all the details on this grammar myth here.) However, communication counts, and our virtual receptionists strives to make every interaction a professional exchange. To […]

7 things every business should automate.

What if you could save time, improve efficiency, and provide your customers with a better experience, all while actually taking work off your plate? Automation is the tool of the innovative business. When you use automation tools, you’re enabling your team to work more efficiently, as well as providing your customers with a better experience. These […]

10 critical phone tips for construction professionals.

Between email, social media, and chat services, there are plenty of ways for your clients to reach your construction business. But it may come as a surprise that 48% of new clients prefer a phone call as the first point of contact for a local business. Though many of us may shy away from phone […]